Broker, Manager, & Leadership Training

Brokers, Managers, and Board Leadership! These sessions focus on your unique challenges and building your skill sets.

"YOU, Inc." Be the CEO of Your Own Life

Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life?
Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success?
If you are frustrated with your lack of results, then this session is for you!

In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
WHO – you need to spend time with
WHAT – you need to stop doing
WHERE – to look for the best opportunities
WHEN – to start taking Fridays off
WHY – growth is not always good for business
HOW – will you measure success 45-60 minutes

Leadership & Human Resources: How to Build, Lead, & Grow Your Team

The success of your employees and the health of your business culture is YOUR responsibility, and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Whether you have 1 or 100 employees, effective leadership, management, and company culture will be improved through this session. 1-3 hours

Well, THAT Escalated Quickly … Recent Lessons for Real Estate Practitioners

What you don’t know won’t protect you once problems escalate. Get ahead of the curve and manage your risk by attending this information packed session for supervising brokers. Attorney Trista Curzydlo covers fair housing; court recognized sexual harassment; service and support animals (there’s a difference!); ADA Title 1 and COVID; and antitrust behaviors online. But the information doesn’t stop there. Trista arms you with effective measures to pre-emptively address the hazards; for example, she offers 6 best practices to manage risk caused by social engineering attacks, how to effectively protect client and staff data from security breaches, how a Business Continuity Plan allows the brokerage to continue operations in a disaster, and more. Sound Dry? Not with Trista who not only knows the law, she finds the humor in it all as well. 4 hours

Smart Phones, Smart Policies: Social Media Risk Management for Brokers

While you read this sentence, 22 new accounts will be opened on Twitter. Of the 100 billion friendships that have been created on Facebook, how many are between your clients and your agents? Did one of your virtual tours add to the hour of video that is uploaded to YouTube every second? The statistics relating to social media are truly staggering. A well written policies and procedures manual will address the use of social media by the agents in your office and will serve as a guide to agents when they create an on-line presence. 1-3 hours

How To Evolve Your Marketing In A Content Saturated World (for Brokers & Managers)

At the core of modern marketing lies one common frustration for most business owners: how do I make my business stand out with all this noise? And how do I stop wasting money every day on stuff that doesn’t work? Sounds familiar? Thankfully, there’s a surprisingly easy answer, and it has to do with our collective confusion with sales vs. marketing. In this presentation, Award Winning Marketing Strategist & Expert Antoine Dupont, will show you the tools and techniques for creating remarkable content in order to get more leads and grow your business. By focusing on quality vs. quantity, and on bull’s eye research, you’ll learn how to create content people want to watch & read, and ultimately do business with you. Most companies waste tons of money every month on stuff that no longer works. It’s time to stop this madness and Antoine will show you how, through a series of easy-to-implement, actionable recommendations.
1+ hour

Key Takeaways:

  • How to create a high-quality video with a small budget
  • Know how to generate endless sources of content
  • Be able to start videos to ensure people will stay tuned
  • Shattering myths and bad habits with video marketing
  • How to produce content your audience cares about
  • Where to post and promote your content

How to Boost Your Website Conversions

You don’t need to spend more money to make your website a conversion machine. It’s all about the story you tell. If your website’s messaging is unclear, it’s costing you potential customers. In this presentation, marketing conversion expert Antoine Dupont shows you a proven communication formula utilized on thousands of websites. You’ll walk out understanding how to create a good marketing story and why it’s the most powerful tool to compel the human brain (and pocketbook).
1+ hour
Broker Focus Available 
Key Takeaways:

  • Draft your website’s messaging with clarity
  • Create clear and compelling messages that sell
  • Discover the 5 key features of highly effective websites used by major brands
  • Review your website’s effectiveness by asking 7 fundamental questions

Radical Recruiting

Today’s real estate professionals are more receptive to change than ever! Agents finding themselves in this “real estate industry”al revolution are leaving comfort to seek leadership that understands the challenging landscape! Are you that leader? We’ll discuss 5 focus areas that MUST be on your radar screen: becoming their technology filter; providing an interdependent culture of trust, transparency and social savvy; delivering relevant training that rocks; and offering market-sensitive financial programs. Join us to learn “Here and Now” recruiting strategies to bring them in the door and then KEEP them there! Time Flexible, 1-4 hours

The Leadership Lap

Are you applying the leadership principles that allow you to “Connect, Correct and Collect” and ultimately create a DYNAMIC business, office or company? Let’s take a close look at how focused leadership builds meaningful relationships, creates healthy boundaries of accountability, and leads to results that make the running of a company or office a profitable experience in every way! 1-2 hours

Collaboration … the DNA of Innovation

It’s been said… “If you want something to change, GET UNCOMFORTABLE!” Healthy collaboration allows for just that. It’s the foundation of a POWER culture that encourages equal amounts of cooperation, creativity and conflict. If you’re ready to allow for brainstorming that challenges the status quo… where the only true rules of engagement are respect for other's time, talent and ideas… then join us for this enlightening session! 1-2 hours

50 Questions a Broker Should Answer Before Starting Teams!

Growth through real estate team development can be the BEST thing or the WORST thing that’s ever happened to your company’s culture. Finding win-win solutions to important questions regarding team leader qualifications, company benefits and support, appropriation of commissions and fees, and the hiring and termination process can make all the difference! Closing the barn door AFTER teams start to flourish and issues arise can put relationships with your Top Producers at risk. Create healthy boundaries NOW and create stronger, more profitable relationships for agents, brokers and owners, alike! 1.5-2 hours

Manage, Train, Recruit, Retain

Don’t miss this session filled with creative and effective strategies for managing the GO-TO office in your market and delivered by one of the industry’s most experienced brokers. Come learn how to maximize online and offline techniques that create market buzz; how to apply radical retention strategies based on a strong core culture of cooperation, professionalism and market knowledge; and hear masterful dialogues that encourage interaction with the agents you’d like to attract to your office. 1.5-3 hours

Build a Better Agent in 30 Minutes or LESS!

Are you ready for a simplified, effective, BREAKTHROUGH business planning process to increase your agents’ production, focus and effectiveness while decreasing the time to make those things happen? You’ve heard of the 30 minute body power workouts? THIS is the 30 minute business power workout! Be the coach and mentor you’ve always wanted to be and put the responsibility for performance and monthly follow through where it belongs–with your Sales Force! This isn’t theory–Pam’s doing it successfully every day! Learn how you can push your sales force to new production levels, profitability, and passion. Eliminate the mediocrity production plateau! 1-2 hours

"Insighting" Leadership with Collaboration and Solutions

Effective leadership requires 360-degree vision: To empower your group, you must not only understand the personalities and skill sets of those you work with, you must understand your own. Through self awareness, you can help others grow. This eye-opening and engaging session reveals how behavioral models and key insights into relationships can be made actionable on any team.
Join Monica Neubauer to examine
• the basics of managing an effective meeting;
• the keystones of organization and respect;
• the power of creating a vision statement;
• what steps to take to address and counter fear;
• how divergent groups can cooperate;
• and, why every gift has a place at the leadership table.
3 hours; Modules Available; Time Flexible

How to Be Essential

2020 brought a new term to the forefront for REALTORS: "essential." We found ourselves defending that we are essential to consumers, we are essential to the housing market, and we are essential to the economy. Being a great broker or manager for your agents is critical; but HOW you see your essentialism as it relates to your roles, your agents, and your industry creates your level of success. It’s time to take ownership of your multi-dimensional role! Find out what makes you indispensable and what is essential -- to your success and to those who count on you – so you can focus on making the most of your time and take your success to the next level.
Key points:
- What is essential to my job? How do I focus on those things and eliminate the distractions to stop them from getting me off course?
- What are my goals? Long-term? Short-term? How do I plan to focus on attaining then?
1-3 hours

The Perceptive Leader

KEYNOTE: As a leader, you play a primary role in the year-over-year achievements of your organization. Empowering your agents and staff to be effective and to thrive means developing their leadership skills, using and improving your own emotional intelligence, and recognizing the differing perceptions and realities within your organization. In this session, you’ll test your perception and compare it to others’; you’ll evaluate how you apply your emotional intelligence to interact with other leaders, staff, and the organization as a whole. Sharpen your ability to perceive, to understand and to lead toward common goals. 1-3 hours

“Thank you so much for a great presentation this morning! The immediate feedback from the attendees was that it was a great way to kick off the year! They loved the way you presented these ideas and concepts!” - Carrie Andersen, Sr Vice President, Member Services, Minnesota REALTORS®

Perception and Reality in Leadership

Being an effective leader calls for spending time honing leadership skills, utilizing and constantly improving emotional intelligence, and most of all, recognizing that there are many realities in the organization. One’s perception — one’s reality — may not be the perception of all of the other players. In this session, attendees will test their own perception and compare it to others’, using music and visual arts, interactive discussion of how we perceive our environment, and how we apply our emotional intelligence to interact and relate to those with whom we work closely when we are leaders — from your Association staff to your Leadership Team and member volunteers to the organization’s membership as a whole. 60 mins

"We had Maura as our presenter to kickoff our first Board of Directors meeting for 2021. Even in the virtual/Zoom environment that we currently reside, Maura's presentation was relevant and engaging, and the 90 minutes flew by! Our entire board had high praise for Maura's presentation, and I can't think of a better way for us to kick off our 2021... thank you, Maura!" - Jason Miller, 2021 President-elect, Minnesota REALTORS®

“Thank you so much for a great presentation this morning! The immediate feedback from the attendees was that it was a great way to kick off the year! They loved the way you presented these ideas and concepts!” --Carrie Andersen, Sr Vice President, Member Services, Minnesota REALTORS®

Perception and Reality: Composing Your Leadership’s Perfect Year

Association Executives (and staff) can play a large role in the success of Association Leadership. Helping your leadership become an effective leader and enjoy a successful year can mean assisting them with developing their leadership skills, utilizing and constantly improving your emotional intelligence, and most of all, recognizing that there are many realities in your organization and that your perception — your reality — may not be the perception of all of the other players. In this session, attendees will test their own perception and compare it to others’, using music and visual arts, interactive discussion of how we perceive our environment, and how we apply our emotional intelligence to interact and relate to those with whom we work closely — from your leadership to your volunteer members, your staff to Association’s membership as a whole. 60 mins

"Maura is an awesome speaker. Great useable ideas and good stories. She is genuine and passionate. I highly recommend her!" - Bob Clark, Minnesota REALTORS®

Once Upon a Time Marketing for Brokers

Storytelling is an ancient art; it captivates us all, captures our imaginations, and when used effectively, can make you stand out from the crowd. Storytelling creates understanding and insight into your business as a story for consumers and agents; it creates affinity, even those whom you haven’t met yet; and it provides your brokerage the vehicle for unique, compelling marketing content. From the way you present yourself and your brokerage’s story, a memorable story has the power to help you both recruit and retain your agents. So what’s the story you’ll share? 1-3 hours; Alternate Title: Once Upon a Time – Stories That Stick

Ask the Right Questions: Problem Solving and Goal Setting

Our leaders have two important roles – setting/achieving goals and solving problems (let’s hope more of the former than the latter) for their leadership year. Association Executives are in a unique position to help leadership hone those skills and help them through their leadership year. We’ll explore the art of the question – how asking not only more questions, but the right questions, can improve your relationship with your leaders and your ability to see them through a successful year. Through a series of exercises and case studies, we will discuss an array of strategies for problem solving and creative approaches to goal setting which will give you more tools for success in your Leadership Toolkit. 1-2 hours; Broker/Manager version available

A New Leadership Perspective: Composing a Memorable Year

Get a unique approach to leadership training. Combining the elements of leadership, teaching, music, theater, and real estate has resulted in a fast-paced, fun-filled, and interactive experience with real impact. Your group will come away with a deeper understanding of what it means to be a leader in a REALTOR® Association; heightened problem-solving skills; and measurable, trackable goals PLUS accountability over the following year with their personalized and detailed follow-up program. Topics covered include: basic aspects of leadership, relationship between staff and leadership/volunteers, fiduciary duty, problem solving, goal setting, strategic thinking for leaders, and more. Full Day Session; 1-2 hour modules are available.

Personal Leadership for Lead Generation: The Story of 0 Deals to 100

Ashton shares his story of proudly starting in the family business only to go 6 months without a sale. Benefit from the hard lessons learned that gave Ashton the tools and mindset to grow his business from nothing to a team doing over 400 sides a year. 45-60 minutes

Leadership: Winning Others Over vs. Winning Over Others

What percentage of your day would you say you are actively attempting to influence … persuade … negotiate with others?  We are living in a world fraught with strongly felt differences that end up in conflict, and the intuitive path for most of us whether in business or our personal relationships is to win even at the expense of others.  The road from confrontation to agreement is not the elimination of these differences … that is not even possible.  So, how do you go about winning the co-operation of others in an environment of strongly felt differences … winning others over vs. winning over others?  The answer is by understanding, mastering, and implementing the principles of influence: persuasion … leadership … negotiation. 60 – 90 minutes

Coach Your Agents to Turn Low Inventory into High Opportunity

Find out how you can coach your agents to thrive in a low inventory market by pursuing listings and creating an opportunity-rich environment. In this information packed session, you’ll get a simple 2-step database organizational system and an easily implementable 5-step “Top of Mind” process you can teach your agents. We’ll discuss how to guide your agents into purposeful, consistent actions that will make a difference in their client pipeline. We’ll even explore unconventional concepts along with shareable dialogues your agents can employ with clients to expand the possibilities within the home purchase and sales process. 1-2 hours

Leading With Style

Ever wondered why you click with some agents and clients and don’t click with others? As a leader, it is critical to understand what will attract others to your leadership style and what could repel them. It is also vitally important to recognize what your clients and agents relate to, appreciate and fear. The ability to understand other people and to relate to them, with style, is the key to great leadership. 1-3 hours

Running a Successful Virtual Brokerage or Team

Now is the time for teams and brokerages to seize the virtual possibilities! Is it right for you? Do you want to explore running a brokerage or remote team virtually? Discover the advantages, the hurdles, and the things you need to know from A-Z! 1 hour; Broker/Manager Version Available

Curating a Fantastic Team Culture

WATCH A TRAILERIs yours the “It Team” to be on? Team culture could quite possibly be the number one key to recruiting and retention . . . How’s yours? How can you create a memorable team culture to aid in high level recruiting and retention? Let’s talk about how to attract and keep the right people to make your business fun and profitable. The Boom Team brings applicable examples and helps breakdown how to build a Team right! 1 hour; Broker/Manager Version Available

Broker Management in a New Millennium

Brokers and managers can provide the systems and programs their agents need for high level consumer service--even in a virtual world. In this session, we'll explore the how to's of many agent activities (open houses, buyer consultations, showings, offer presentations, listing appointment, etc.) and how you, as the managing broker, can create the standards, systems and guidelines that help your agents to thrive. Find out how your brokerage can leverage technology to appear more professional in your marketing, online communication, and social media. We’ll even cover ways to effectively manage the online activities of your agents. What’s more, all of this business building tech can be yours without breaking the bank.3-4 hours

Social Media Mastery

This program reviews the basics of Facebook as well as other current social media platforms. We’ll cover how to set up Facebook personal and business pages, Linked In, Instagram, Twitter, and Pinterest accounts. You’ll get each platform’s best practices so you can provide better service, develop better relationships and brand yourself as the real estate expert for a certain area. You’ll even learn how each audience requires a different message and specific social media strategy. 1-3 hours; Broker Version Available

JMan’s Video Bootcamp 2.0

This more in-depth version of the three hour class takes a closer look at the topics discussed above but with an emphasis on work shop style activities. 6 hours; Broker Version Available

JMan’s Video Bootcamp: 3 hours

This hands on workshop gets you out of your comfort zone to implement video in your real estate business. All aspects of video will be discussed: the necessary equipment and programs, how to take the best videos, editing, where to publish, and more. We’ll cover YouTube Channel basics and optimizing your SEO. We’ll finish with a live video demonstration to help you understand not only HOW but WHY live video gets to the top of all social media news feeds. Broker Version Available; 3 hours

Navigating Cooperation with Competition

The real estate business is uniquely cooperative and competitive. To succeed in real estate, agents need to know how to cooperate, compromise and – above all – remain professional. Agents owe duties to their clients, customers, and to all consumers. We will review the NAR Code of Ethics and the requirements for presentation of offers, disclosures and notices to consumers and other agents. 1-3 hours; Broker-Manager Version Available

Policy Matters! Designing Your Office Policy Manual

An office policy and procedures manual can be the most dynamic document you have in your broker arsenal. Real estate licensees affiliated with a brokerage look to management for guidance in determining how they will respond to specific real estate situations that may or may not be covered by real estate law. Reduce your vicarious liability for licensee performance and build a firm foundation for your company mission and vision by attending this vital course on building your office policies. 3-4 hours

Leadership Gold

We generate great leaders, and we have the tendency to assume their accomplishments came about regardless of the assistance they received from others. The truth, however, is that no leader would be great without the support and help of teammates. As a leader, you will never get ahead until your people are behind you.
Leadership Gold brims with nuggets of wisdom accumulated by John C. Maxwell during 30+ years of studying, practicing, and teaching leadership. Throughout this session you’ll encounter John’s passionate belief in the value of leadership, and you’ll benefit from his unique talent for articulating principles of influence.
No royalty or book purchase required for this session; Pierre is an International John Maxwell Certified Speaker Trainer & Coach. Time Flexible: 1 hr- Full Day

Good Leaders Ask Great Questions

In Good Leaders Ask Great Questions, John C. Maxwell delves into the process of becoming a successful leader by examining how questions can be used to advantage. What are the questions leaders should ask themselves? What questions should they ask members of their team? He then responds to the toughest problems leaders have presented to him.
Using social media, Maxwell offered the floor to followers with unanswered questions about what it takes to achieve their professional best, and selected seventy questions on the most popular topics, including:
● How can I discover my unique purpose as a leader?
● What is the most effective daily habit that any leader should develop?
● How do you motivate an unmotivated person?
● How would you work with a difficult leader who has no vision?
This book is a thorough, insightful response to those readers and anyone who feels they have plateaued on their journey to develop their ultimate potential. Every leader has room to grow, and the advice in these pages will help readers assess their current position, and structure an effective plan to achieve their goals.
No royalty or book purchase required for this session; Pierre is an International John Maxwell Certified Speaker Trainer & Coach. Time Flexible: 1 hr- Full Day

Developing the Leader Around You

Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer. According to Maxwell, the greatest leadership principle that he has ever learned in over thirty-five years of leadership is that those closest to the leader will determine the success level of that leader. It’s not enough for a leader to have vision, energy, drive, and conviction. If you want to see your dream come to fruition, you must learn how to develop the leaders around you. Whether you’re the leader of a non-profit organization, small business, or Fortune 500 company, Developing the Leaders Around You can help you to take others to the limits of their potential and your organization to a whole new level. Learn how to
• Create an environment for potential leaders
• Identify and nurture future leaders
• Equip and develop leaders
• Form a dream team of leaders
No royalty or book purchase required for this session; Pierre is an International John Maxwell Certified Speaker Trainer & Coach. Time Flexible: 1 hr- Full Day


Change is so rapid today that leaders must do much more than stay the course to be successful. To survive and keep your company or correct alive, you must be flexible and ready to adapt. The key is to learn how to leadershift.

In LEADERSHIFT, John C. Maxwell shows the way for leaders to make leadership changes that would positively enhance their professional and personal growth. He does this by sharing the shifts he made (and continues to make) as he leaves and equips others to increase their leadership potential.
Each shift will change your trajectory and set you up for new and exciting achievements, ultimately straightening and sustaining your ability to impact those you lead.
In this LEADERSHIFT Mastermind we will participate in a group discussion around 11 shifts John outlined in his book to help you become more innovative and influential as you lead others in today's fast-paced world.

During this Mastermind we will discuss vitally important leadership including:
- How to continually learn unlearn and relearn Touchstone leadership principles
- How to go from pleasing people to challenging people to become a better leader and mentor.
- How to change your focus from maintaining to creating unlocking the potential mental blocks keeping you from reaching your full potential
- How to move from being goal-oriented to growth-oriented while dropping bad habits changing wrong priorities and embracing new ways of thinking
No royalty or book purchase required for this session; Pierre is an International John Maxwell Certified Speaker Trainer & Coach. Time Flexible: 1 hr- Full Day

Katapult MarketingBroker, Manager, & Leadership Training Sessions