They LOVED Marc. Even I took away a lot from the sessions yesterday. He was incredibly engaging and funny. Did a great job teaching as well. When someone knows their stuff, it’s much easier to learn from them and really gain knowledge and it’s clear he used his experience to teach.” – Derek Binsfield, M.Ed, Education Manager, OKC Metropolitan Association of REALTORS®

"YOU, Inc." Be the CEO of Your Own Life

KEYNOTE Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life? Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success? If you are frustrated with your lack of results, then this session is for you!

In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
WHO – you need to spend time with
WHAT – you need to stop doing
WHERE – to look for the best opportunities
WHEN – to start taking Fridays off
WHY – growth is not always good for business
HOW – will you measure success

45-60 minutes

I met with my coaching client today who attended your GAR session 'You, Inc.' She is so fired up as a result of her time with you. She couldn’t say enough good things about your content and delivery. You have a huge fan club in her and her friends who were at the conference. Congratulations!" – "Coach Jackie" Leavenworth

Grow Your Business By Offering Property Management Services

When the real estate sales market slows, there is one time-tested way for agents to not only survive in slow markets–but to thrive. Adding property management services for your clients gives you the benefits of residual income streams, new buyer and seller clients, increased company value, steady cash flow, and more. This fast-paced session breaks down all the pros — and the cons — of offering property management services. We’ll explore the risks and rewards of various business models used by property management firms and answer the most common questions. You’ll walk away with actionable steps and answers to the following questions:

  • Won’t property management be a distraction to my brokerage business?
  • What technology does a property management business require?
  • What licensing is required?
  • How can I market to my clients?
  • What questions do landlords ask?
  • What business models are available?
  • What income streams are available?
  • Do I have the personality to be a property manager?
  • How is my relationship with a property management client different from that of my brokerage client?
  • Where do I get the documents I need?
  • What are the legal risks of property management?
  • How hard it is to add property management services to a brokerage?

1-3 hours

A Visit to Your Company Doctor

We all know we are “supposed” to see our doctor each year for a health exam. The doctor checks your heart rate, blood pressure, maybe draws blood to screen for issues. In this session, you'll perform a health checkup on your business by answering questions from 20 different categories such as generating income, employee management, marketing effectiveness, liability, and online reputation. We'll then discuss ways to strengthen those areas to ensure the long-term health of your business! 1-2 hours

Fair Housing for the Property Manager

Complying with fair housing isn't just a good business practice; it's the law. Fair housing starts with the federal Fair Housing Act and continues through state and local regulations. This course isn't just a fair housing overview, it will educate property managers on what they should and should not be doing in their day-to-day business operations. We'll keep it practical and address current fair housing hot topics in the property management world such as how to handle service animal requests. 2-3 hours

So You Want to Try Commercial Property Management? What You Need to Know

Are you considering making the leap from Residential Property Management to Commercial Property Management? If so, you will gain knowledge and confidence in this introductory class as we give an overview of the similarities and differences between Residential and Commercial Property Management. We will address ‘must know’ issues including how to do a proper financial analysis on a commercial property, what commercial investors expect of their property managers, how to market and lease commercial space, how to speak the language of ‘investors’, the opportunities available within the commercial world, and how to profit from it all. 1-3 hours

(REBAC Course) Real Estate Investing: Build Wealth Representing Investors & Becoming One Yourself

This course will cover the fundamentals of real estate investment that practitioners need to know to expand their business services. The one-day course looks at how practitioners can adapt core real estate skills and learn new skills to serve clients who want to invest in single-family homes, condos, townhomes, and small multi-family properties. You will learn how to work with investors as they goal set, plan, evaluate, and acquire properties as well as manage them. You will also learn how to “walk the talk” and become a real estate investor yourself. 1 day

20 Missing Paragraphs to Guarantee Failure in Property Management

What is the true purpose of your lease and management agreement? Using the three fundamental decision-making tools of risk, profit, and ease, we will go through 10 'must-have' lease agreement clauses and 10 'must-have' management agreement clauses. As a property manager, your lease agreement with your tenants and your management agreements with your owners define every aspect of your relationship. A poorly written or incomplete agreement will lead to confusion for all parties. We will learn how to effectively implement these changes going forward as well as with your existing tenants and owners. These updates will improve the way you do business, reduce your liability, and increase your income. 1-3 hours

20 Ways Your Cash Cow Can Graze: Increase Your Property Management Income

Most property management companies struggle to be profitable – but that should not be the case! With proper planning, you can use your property management business as a platform to create multiple streams of income. In this fun and inspiring session, we discuss over 20 specific income streams proven to increase income AND you learn how to easily implement them. 1-3 hours

60 MINUTES OR LESS! MINI SESSIONS

  • Property Management Pros & Cons Thinking of adding this steady income stream? We’ll discuss the pros and cons of offering property management alongside a real estate sales business.
  • Tenant Lease Agreements & 6 Critical Clauses When things go wrong with a tenant – everyone (including the judge) goes back to what the lease says. We will discuss the 6 most often overlooked lease clauses.
  • 6 Clauses Missing from Your Property Management Agreement The agreement between the property manager and the owner-client is the foundation of the relationship: don’t overlook including these 6 crucial clauses.
  • 6 Property Management Price Strategies If your property management business isn’t profitable, you need to focus on other services. We’ll look at strategies and income streams any property management business can offer.
  • 60 MINUTES OR LESS! MINI SESSIONS - Real Estate

  • 3 Things Leaders Must Bring Every Day Leadership – with so much information out there, why is it so hard to lead and manage people? Get 3 action items you need to start being a more effective leader immediately!
  • “YOU Inc.”: 6 Essential Elements From the veteran high achiever to the young person starting out, this session offers inspiration and clarity for running the most important venture you’ll ever know . . . YOU.
  • Video Education Marketing: A Crash Course Grow your business with this easy and cost-effective marketing platform! Get WHAT content marketing is, WHY it is so effective, and HOW you can start using it today.
  • 6 Formulas for Working with Real Estate Investors Get the confidence, knowledge, and mathematical language you need to work with even the most sophisticated real estate investor client.
  • 6 Easy & Free Marketing Platforms for the Real Estate Professional Find out exactly WHAT content marketing is, WHY it is so effective, and HOW you can start using it today.
  • Content Marketing for the Real Estate Professional

    Grow your business with this easy and cost-effective marketing platform. One of the most challenging aspects of business success for most real estate professionals is marketing. We know we SHOULD be doing it, and the marketing industry tells us that our business will fail without it. But what do you do when you don’t have the time, the skill set, or the money to hire someone else to do it for you? The answer: CONTENT MARKETING. This session will explain exactly WHAT content marketing is, WHY it is so effective, and HOW you can start using it today. The results of content marketing will blow you away and it won’t cost you any money! 1-2 hours

    Grow Your Business by Working with Real Estate Investors

    VIEW TRAILER Real estate investing is no longer just for the rich. Both millennials and baby boomers are moving away from stock market investing and into real estate investing. This session will educate agents on how to grow their business and confidently work with investor clients by understanding:

    • Transactional differences between owner occupied and investment real estate deals
    • How to speak the language of “investor”
    • How to analyze and compare investment deals
    • What to look for during inspections
    • The pros and cons of buying occupied vs. vacant investment property
    • The differences between single-family vs. multi-family investing
    • Financing basics for investment property
    • How to accurately calculate the rental rate of a property
    • Property Management basics for after the sale

    2-3 hours

    Leadership & Human Resources: How to Build, Lead, & Grow Your Team

    The success of your employees and the health of your business culture is YOUR responsibility, and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Whether you have 1 or 100 employees, effective leadership, management, and company culture will be improved through this session. 1-3 hours

    Operational Principles of Property Management

    When it comes to operating a property management company, many decisions have an operational impact. In this session we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. These principles will answer many questions, including:

    • What clients should you NOT work with?
    • Should you manage every type of property?
    • How many points of contact should an owner-client have?
    • How involved should owner-clients be in decision making?
    • How to set boundaries around your business?

    This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business. 2-3 hours

    Overcoming Owner Client Objections

    Are you happy with how you interact and respond to prospective owner clients? How do you respond, or do you freeze up when they ask questions like?

    • Why do you charge additional for maintenance?
    • I would like to be contacted before any repairs are made?
    • Is your management fee negotiable?
    • Can I be involved in selecting the tenant?
    • Why should I choose you?

    In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces. 1-2 hours

    Property Management 101: The Essentials

    When it comes to Residential Property Management – those outside the industry usually have one of two opinions: Opinion #1: "Property Managers are simply collecting rent and calling vendors for repairs – what an easy job!" Opinion #2: "Property Managers are dealing with crazy tenants, running toilets in the middle of the night, and all the weird laws they have to follow – what a hard job!" The truth is somewhere in the middle. In this course, we will go through the basic elements necessary for property management including the management and lease agreement, how to find new owner-clients, how to screen tenants, the tenant life cycle, understanding legal and fair housing issues, and how to deal with erratic tenants and owners. This class is ideal for those new to the industry and those who simply wish to have a better understanding of property management basics. 1-3 hours

    Stop Marketing and Start Educating

    Do you feel trapped in the black hole of marketing? Does it seem like the more time and money you spend, the more frustrated you become? Are you intimated by "social media"? Effective marketing can be achieved by focusing on an education-based concept and a few easy-to-use platforms. In this session, Marc shares the 8 easy and affordable platforms that have helped his business grow 20% each year for over a decade. 1-3 hours

    Strategies for a Successful Career in Real Estate

    In this fun and fast-moving session, we will focus on rarely discussed skills necessary for a long-term career in real estate including:

    • Knowing which clients to work with and which to avoid
    • Finding multiple income streams in the real estate industry
    • Hiring and firing essential skills
    • When to stop growing and focus on right-sizing your business
    • When it is OK to say ‘no’
    • How to attract clients without spending money
    • How to avoid burnout and create more time
    • How to focus on details without losing sight of the big picture

    1-3 hours

    Systematizing for Success: Running Your Property Management Business on Autopilot

    The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of how to create and implement a System Manual specific to each position in your company. System Manuals changed our business, and they can change yours too! 1-3 hours

    The Lost Art of Professionalism

    The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast-moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:

    • What should be the proper mindset of a successful PM?
    • What is the difference between an owner transaction and an owner relationship?
    • Three words you should never use in your advertising (but most PMs do!)
    • How to qualify prospective owner-clients
    • Should you negotiate your management agreement terms?
    • How to never get sued

    This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional so owners are asking YOU to ‘choose’ them! 1-2 hours

    Marc’s Virtual Sessions Feature

    • Free copy of Marc’s lease agreement for property management sessions

    • Free recording for playback

    • A 10-15 minute bonus Q&A session

    • Great interactivity & chat options

    “Marc was wonderful and its easy to see he is a professional and a leader in every way. It’s not easy to talk to your computer with no feedback or eye contact and he knocked it out of the park. The information was valuable for our member and there was some great action points which got people excited.” – Sarah Selman, e-PRO®, Director of Operations, Williamson County Association of REALTORS®

    “Thank you again for an amazing webinar! Our agents and staff really enjoyed the content and presentation.”  – J. Curiel, RE/MAX Allegiance

     

    BEST SELLER! “YOU, Inc.” Be the CEO of Your Own Life

    WATCH A SAMPLE Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life?
    Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success?
    yOU iNC LOGOIf you are frustrated with your lack of results, then this session is for you!

    In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
    WHO – you need to spend time with
    WHAT – you need to stop doing
    WHERE – to look for the best opportunities
    WHEN – to start taking Fridays off
    WHY – growth is not always good for business
    HOW – will you measure success
    45-60 minutes

    "YOU, Inc." Be the CEO of Your Own Life

    KEYNOTE Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life? Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success? If you are frustrated with your lack of results, then this session is for you!

    In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
    WHO – you need to spend time with
    WHAT – you need to stop doing
    WHERE – to look for the best opportunities
    WHEN – to start taking Fridays off
    WHY – growth is not always good for business
    HOW – will you measure success

    45-60 minutes

    I met with my coaching client today who attended your GAR session 'You, Inc.' She is so fired up as a result of her time with you. She couldn’t say enough good things about your content and delivery. You have a huge fan club in her and her friends who were at the conference. Congratulations!" – "Coach Jackie" Leavenworth

    Grow Your Business By Offering Property Management Services

    When the real estate sales market slows, there is one time-tested way for agents to not only survive in slow markets–but to thrive. Adding property management services for your clients gives you the benefits of residual income streams, new buyer and seller clients, increased company value, steady cash flow, and more. This fast-paced session breaks down all the pros — and the cons — of offering property management services. We’ll explore the risks and rewards of various business models used by property management firms and answer the most common questions. You’ll walk away with actionable steps and answers to the following questions:

    • Won’t property management be a distraction to my brokerage business?
    • What technology does a property management business require?
    • What licensing is required?
    • How can I market to my clients?
    • What questions do landlords ask?
    • What business models are available?
    • What income streams are available?
    • Do I have the personality to be a property manager?
    • How is my relationship with a property management client different from that of my brokerage client?
    • Where do I get the documents I need?
    • What are the legal risks of property management?
    • How hard it is to add property management services to a brokerage?

    1-3 hours

    A Visit to Your Company Doctor

    We all know we are “supposed” to see our doctor each year for a health exam. The doctor checks your heart rate, blood pressure, maybe draws blood to screen for issues. In this session, you'll perform a health checkup on your business by answering questions from 20 different categories such as generating income, employee management, marketing effectiveness, liability, and online reputation. We'll then discuss ways to strengthen those areas to ensure the long-term health of your business! 1-2 hours

    Fair Housing for the Property Manager

    Complying with fair housing isn't just a good business practice; it's the law. Fair housing starts with the federal Fair Housing Act and continues through state and local regulations. This course isn't just a fair housing overview, it will educate property managers on what they should and should not be doing in their day-to-day business operations. We'll keep it practical and address current fair housing hot topics in the property management world such as how to handle service animal requests. 2-3 hours

    So You Want to Try Commercial Property Management? What You Need to Know

    Are you considering making the leap from Residential Property Management to Commercial Property Management? If so, you will gain knowledge and confidence in this introductory class as we give an overview of the similarities and differences between Residential and Commercial Property Management. We will address ‘must know’ issues including how to do a proper financial analysis on a commercial property, what commercial investors expect of their property managers, how to market and lease commercial space, how to speak the language of ‘investors’, the opportunities available within the commercial world, and how to profit from it all. 1-3 hours

    (REBAC Course) Real Estate Investing: Build Wealth Representing Investors & Becoming One Yourself

    This course will cover the fundamentals of real estate investment that practitioners need to know to expand their business services. The one-day course looks at how practitioners can adapt core real estate skills and learn new skills to serve clients who want to invest in single-family homes, condos, townhomes, and small multi-family properties. You will learn how to work with investors as they goal set, plan, evaluate, and acquire properties as well as manage them. You will also learn how to “walk the talk” and become a real estate investor yourself. 1 day

    20 Missing Paragraphs to Guarantee Failure in Property Management

    What is the true purpose of your lease and management agreement? Using the three fundamental decision-making tools of risk, profit, and ease, we will go through 10 'must-have' lease agreement clauses and 10 'must-have' management agreement clauses. As a property manager, your lease agreement with your tenants and your management agreements with your owners define every aspect of your relationship. A poorly written or incomplete agreement will lead to confusion for all parties. We will learn how to effectively implement these changes going forward as well as with your existing tenants and owners. These updates will improve the way you do business, reduce your liability, and increase your income. 1-3 hours

    20 Ways Your Cash Cow Can Graze: Increase Your Property Management Income

    Most property management companies struggle to be profitable – but that should not be the case! With proper planning, you can use your property management business as a platform to create multiple streams of income. In this fun and inspiring session, we discuss over 20 specific income streams proven to increase income AND you learn how to easily implement them. 1-3 hours

    60 MINUTES OR LESS! MINI SESSIONS

  • Property Management Pros & Cons Thinking of adding this steady income stream? We’ll discuss the pros and cons of offering property management alongside a real estate sales business.
  • Tenant Lease Agreements & 6 Critical Clauses When things go wrong with a tenant – everyone (including the judge) goes back to what the lease says. We will discuss the 6 most often overlooked lease clauses.
  • 6 Clauses Missing from Your Property Management Agreement The agreement between the property manager and the owner-client is the foundation of the relationship: don’t overlook including these 6 crucial clauses.
  • 6 Property Management Price Strategies If your property management business isn’t profitable, you need to focus on other services. We’ll look at strategies and income streams any property management business can offer.
  • 60 MINUTES OR LESS! MINI SESSIONS - Real Estate

  • 3 Things Leaders Must Bring Every Day Leadership – with so much information out there, why is it so hard to lead and manage people? Get 3 action items you need to start being a more effective leader immediately!
  • “YOU Inc.”: 6 Essential Elements From the veteran high achiever to the young person starting out, this session offers inspiration and clarity for running the most important venture you’ll ever know . . . YOU.
  • Video Education Marketing: A Crash Course Grow your business with this easy and cost-effective marketing platform! Get WHAT content marketing is, WHY it is so effective, and HOW you can start using it today.
  • 6 Formulas for Working with Real Estate Investors Get the confidence, knowledge, and mathematical language you need to work with even the most sophisticated real estate investor client.
  • 6 Easy & Free Marketing Platforms for the Real Estate Professional Find out exactly WHAT content marketing is, WHY it is so effective, and HOW you can start using it today.
  • Content Marketing for the Real Estate Professional

    Grow your business with this easy and cost-effective marketing platform. One of the most challenging aspects of business success for most real estate professionals is marketing. We know we SHOULD be doing it, and the marketing industry tells us that our business will fail without it. But what do you do when you don’t have the time, the skill set, or the money to hire someone else to do it for you? The answer: CONTENT MARKETING. This session will explain exactly WHAT content marketing is, WHY it is so effective, and HOW you can start using it today. The results of content marketing will blow you away and it won’t cost you any money! 1-2 hours

    Grow Your Business by Working with Real Estate Investors

    VIEW TRAILER Real estate investing is no longer just for the rich. Both millennials and baby boomers are moving away from stock market investing and into real estate investing. This session will educate agents on how to grow their business and confidently work with investor clients by understanding:

    • Transactional differences between owner occupied and investment real estate deals
    • How to speak the language of “investor”
    • How to analyze and compare investment deals
    • What to look for during inspections
    • The pros and cons of buying occupied vs. vacant investment property
    • The differences between single-family vs. multi-family investing
    • Financing basics for investment property
    • How to accurately calculate the rental rate of a property
    • Property Management basics for after the sale

    2-3 hours

    Leadership & Human Resources: How to Build, Lead, & Grow Your Team

    The success of your employees and the health of your business culture is YOUR responsibility, and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Whether you have 1 or 100 employees, effective leadership, management, and company culture will be improved through this session. 1-3 hours

    Operational Principles of Property Management

    When it comes to operating a property management company, many decisions have an operational impact. In this session we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. These principles will answer many questions, including:

    • What clients should you NOT work with?
    • Should you manage every type of property?
    • How many points of contact should an owner-client have?
    • How involved should owner-clients be in decision making?
    • How to set boundaries around your business?

    This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business. 2-3 hours

    Overcoming Owner Client Objections

    Are you happy with how you interact and respond to prospective owner clients? How do you respond, or do you freeze up when they ask questions like?

    • Why do you charge additional for maintenance?
    • I would like to be contacted before any repairs are made?
    • Is your management fee negotiable?
    • Can I be involved in selecting the tenant?
    • Why should I choose you?

    In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces. 1-2 hours

    Property Management 101: The Essentials

    When it comes to Residential Property Management – those outside the industry usually have one of two opinions: Opinion #1: "Property Managers are simply collecting rent and calling vendors for repairs – what an easy job!" Opinion #2: "Property Managers are dealing with crazy tenants, running toilets in the middle of the night, and all the weird laws they have to follow – what a hard job!" The truth is somewhere in the middle. In this course, we will go through the basic elements necessary for property management including the management and lease agreement, how to find new owner-clients, how to screen tenants, the tenant life cycle, understanding legal and fair housing issues, and how to deal with erratic tenants and owners. This class is ideal for those new to the industry and those who simply wish to have a better understanding of property management basics. 1-3 hours

    Stop Marketing and Start Educating

    Do you feel trapped in the black hole of marketing? Does it seem like the more time and money you spend, the more frustrated you become? Are you intimated by "social media"? Effective marketing can be achieved by focusing on an education-based concept and a few easy-to-use platforms. In this session, Marc shares the 8 easy and affordable platforms that have helped his business grow 20% each year for over a decade. 1-3 hours

    Strategies for a Successful Career in Real Estate

    In this fun and fast-moving session, we will focus on rarely discussed skills necessary for a long-term career in real estate including:

    • Knowing which clients to work with and which to avoid
    • Finding multiple income streams in the real estate industry
    • Hiring and firing essential skills
    • When to stop growing and focus on right-sizing your business
    • When it is OK to say ‘no’
    • How to attract clients without spending money
    • How to avoid burnout and create more time
    • How to focus on details without losing sight of the big picture

    1-3 hours

    Systematizing for Success: Running Your Property Management Business on Autopilot

    The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of how to create and implement a System Manual specific to each position in your company. System Manuals changed our business, and they can change yours too! 1-3 hours

    The Lost Art of Professionalism

    The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast-moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:

    • What should be the proper mindset of a successful PM?
    • What is the difference between an owner transaction and an owner relationship?
    • Three words you should never use in your advertising (but most PMs do!)
    • How to qualify prospective owner-clients
    • Should you negotiate your management agreement terms?
    • How to never get sued

    This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional so owners are asking YOU to ‘choose’ them! 1-2 hours

    I have been hearing such wonderful feedback from the attendees! There were a few commercial guys who attended just because Marc was going to be there because he is, and I quote, ‘Sort of a rock star in the property management world’. I can’t thank you and Marc enough for helping us provide such a top-notch event!” – O’Hara Keszler, Professional Development Director, Memphis Area Association of REALTORS®

     

    Marc grew up in the real estate world and spent many years pulling weeds, painting walls, showing properties, and collecting rents for Grace Property Management, the company his father founded in 1978.Today, from a platform of managing over 1,000 rental properties with 20 team members, Grace Management helps people buy, sell, invest, flip, collect rent, evict, and have fun doing it! Marc is the President of Grace Property Management & Real Estate, holds a degree in Real Estate & Finance, has taught CE classes in over 20 states, has been featured in multiple national real estate publications, holds multiple designations, including the 2018 National Property Manager of the Year by Think Realty. Marc lives in Loveland, CO, where he lives his failed childhood sports dreams through his children. 

    3 Tips for Running a Profitable Property Management Practice

    Change Your Behavior to Transform Your Business When it comes to property management, the unfortunate truth is that there is no correlation between being good at property management and being good at running a property management company – zip, zero, nada. You can be really good at collecting rents, adept at handling maintenance calls, and

    The Best Kept Secret for Finding Off-Market Deals

    Local property managers can help connect you with great rental investments! Over the past several years, the real estate sales market has strengthened and prices have risen. While this is positive for the economy and owners of real estate, it has created a challenge for those of us looking to find and purchase “good deals”

    Leading My Employees Should NOT be this Difficult!

    “Why can’t I find employees who are self-motivated and get their satisfaction from just coming to work every day!” This was the question posed to me by a frustrated real estate business owner as we were discussing the idea of how to lead your employees. After I picked myself up off the floor from laughing,

    1. How to Fire a Bad PM owner-client
    2. 4 Questions For a prospective owner-client
    3. Compliance strategies for service animals
    4. How to deal with a service animal request
    5. 2 reasons your management agreement should be month-to-month
    6. Finding hidden money in your PM business
    7. When you should approve a registered sex offender as a tenant
    8. System Manuals for Property Managers
    9. How to respond to online reviews
    10. Top 5 tech tools for your PM business
    11. Is the PM industry collapsing
    12. How to inspire your employees to perform
    13. Stop hiring and start recruiting
    14. Top 5 management agreement clauses
    15. Should your owner approve the rental applicant
    16. Best marketing idea you are not doing
    17. Why you should never charge a pet deposit
    18. Should a PM also sell real estate
    19. Top 5 lease agreement clauses – Part 1
    20. The 1 equation to know when working with real estate investors
    21. 6 Questions to ask before you show a vacancy
    22. Pros & Cons of managing subsidized housing
    23. What insurance do you need for your PM business
    24. 4 questions to improve your PM business
    25. 4 ways to create more time in your day
    26. 5 tips for property inspections
    27. 6 ways video tours will improve your business
    28. How to increase your late fee income
    29. 5 Steps to organize your PM business – Part 1
    30. 5 Steps to organize your PM business – Part 2
    31. Is it possible to show a vacancy without an agent present
    32. 5 maintenance process tips
    33. 5 things to put in your vendor contract
    34. How to get more online reviews
    35. How to interview a prospective employee
    36. How to get more business from outside real estate agents
    37. How to increase the rent on a lease renewal
    38. 5 biggest mistakes I made in property management
    39. Do you want to buy my PM company – she asked me
    40. How much is in your vault?
    41. Why we don’t renew tenant lease agreements
    42. Why the new client chose us
    43. How to deal with difficult owner clients
    44. When to fire a PM employee
    45. Top 5 lease agreement clauses – part 2
    46. What to do when you discover an unauthorized pet
    47. 3 secrets to 40 years in the PM business
    48. How to profit from roommate changes
    49. How to sell your PM company
    50. Is your business built to grow in 2019
    51. How to get multiple 5-star reviews – FAST
    52. When you should NOT do a security deposit return
    53. 4 lease renewal process tips
    54. How to answer the question ‘how much do you charge’
    55. How to process applications on low income housing
    56. 3 reasons to NOT per-advertise a vacancy
    57. How much should you budget for repairs
    58. What is ‘rent-ready’
    59. 5 reasons to do video marketing
    60. Should owners do their own maintenance
    61. 5 tips when doing lease-only
    62. Should you manage ANY property?
    63. Should you require renters insurance
    64. Video coaching
    65. What is a ‘normal’ rent deliquency rate?
    66. Google my business – 6 ways to maximize exposure
    67. What to bring to an new owner presentation
    68. Wear and tear vs damages on a sec dep return
    69. 4 signs the new owner-client may not be a good fit
    70. Most important customer service policy
    71. How many showings should it take to rent a vacancy
    72. Pros and cons of doing in-house maintenance
    73. What to do when a tenant doesn’t pay rent

    Here’s one he just created for the COVID crisis for Property Managers: https://youtu.be/D5aKC7wLkiE
    In this video Marc shares his opinion and offers guidance on 5 parts of your business you must address because of Coronavirus including:

    1. Office operations
    2. Resident rent payment options
    3. Rent enforcement policy & owner involvement
    4. Repairs / inspections
    5. Vacancies

    “I so enjoyed meeting you last week!  Having the chance to talk to you was definitely one of the highlights and I appreciate the time you took in speaking with me.” – Sarah Turocy

     

    “Thank you so much for volunteering your time at the broker/owner retreat. I really loved your presentation and took away so much information that I want to add into my business.” – Christine Schroedel

     

    “It was a real pleasure spending four days with you in Las Vegas at the conference. Your easy-going spirit reminded me that you don’t have to lose your soul to property management. You reminded me of the fun and the integrity I wanted to bring to my business when I first started. I have to admit that your break-out session was the BEST session of the week. Thank you for inspiring me.” – Mathias Wondwosen

     

    “I just wanted to tell you again how much I enjoyed your presentations at NARPM.  Your break-out around success was the best part of the convention by far. Thanks for sharing the wisdom and experience you have gained over the years.”  – Randall Henderson

     

    “I really enjoyed meeting you on Wednesday at the conference and hearing your thought-provoking presentation. I wish my boss had been there. He and our team are trying to grow a 7 million dollar a year company into something truly great. So when you said right at the start, ‘If you get better, you will grow bigger,’ it really got my attention. As you went on through your principles of business, I realized that your presentation is important for practically anyone in any business that wants to succeed. Obviously, the content of your speech is top notch with broad appeal. Your delivery was confident poised, relaxed, and laced with light-hearted humor that was delightful. You spoke as if you were having a heartfelt conversation with the audience, which indeed you were. Your passion for your business and your passion for helping other people in business clearly came through. It resonated with everyone. People don’t care how much you know, until they know how much you care. And you hit it out of the ballpark on both scores.” – Bill Wright

     

    “Thanks for your preparation and your enthusiastic presentation this morning.  Best presentation I have been to thus far at the retreat.” – Mario Gonvalez

     

    “Thank you for the best class!!!” – Cassie Mor

     

    “Loved your presentation last week! Was wondering if you were going to be sharing a handout with us? I look forward to sharing your points/ideas with the rest of our Executive Team.” – Pam Neillo

     

    “I had the pleasure to attend your speech at the Broker Conference workshop in Las Vegas.  It was the only workshop in which I found value in attending during those three days. Thank you for your sharing!”– Dan Stein

     

    “Marc was a terrific addition to the speaker lineup at our recent Property Management Conference. He was professional, well-prepared, easy to work with, and many rated his sessions among their favorites. In the words of one of our attendees, Marc ‘offered world class advice on growing and maintaining a successful business.’ What more could we ask for? We’ll look forward to using him at future events.” – Tracey Floridia, CMP, Chief of Conferences and Events, Virginia Association of REALTORS®

     

    From the Laramie Board of REALTORS®®

    • “Recommend that he be on a caravan. Marc is an excellent presenter. CRS should grab him.”
    • “Excellent speaker with great information and flow. Thank you!”
    • “Excellent presentation! Great information and very relevant. Marc is an engaging instructor.”
    • “Excellent training. Thank you!”
    • “I would recommend Marc to anyone practicing real estate – not just property managers. He was very knowledgeable and answered questions easily.”
    • “This was awesome! I want a schedule of his classes!”
    • “Wow! Tons of information that will help me become a better property manager. Marc’s course was presented in an organized, easy to understand way that is ready to implement. THANK YOU!!”

     

    “I really enjoyed your presentation at the Savannah NARPM conference! It’s always a joy to see personable speakers…much more entertaining and engaging than those droll, dry, monotone lecturers. So thank you for breathing life into our continuing education event! I came away with more notes from your session than any others, so I can tell that this is information that I need! Again, thank you for making learning easy, entertaining and un-boring! Great job!” – Melanie J. Butler, Property Manager / Broker, Chattanooga Property Management

     

    “Regarding Marc Cunningham, we received very solid ratings for him (4.70 out of 5.0). We also received comments from experienced property managers who shared that they learned something new from his class.”

    – Debra (Waldman) Hernandez, Director, Professional Development, Texas Association of REALTORS®®

     

    “I enjoyed your presentation very much on Tuesday afternoon at Triple Play. I had a few ‘ah-ha’ moments in your session. I may as well tell you right now, I will be using your ‘therapy turkey’ story. Your session was fun, interesting, and informative. The rare triple play at Triple Play!! Thank you for that!” – Don Maurer, Jr., Pino Agency – Realtor Associate, Pennsville, NJ

     

    “Again I wanted to thank you very much; you had a fantastic way of explaining things and engaging the audience.  I can’t speak for everyone in the room, but I know personally I was thrilled to hear how important it is to value yourself as a professional and charge appropriately.  And your stories are hilarious; I can’t believe the stuff that has come across your desk.” – Mike Duquette, Black Bull, Club House Manager; REALTOR®, Bozeman MT

     

    “Thank you for your excellent seminars at Triple Play. Appreciated your knowledge, experience and delivery. Note that I nominated you for Triple Play 2017 Keynote Speaker.  Not sure if you would be interested, but felt you would do well. Let me know if the appropriate folks follow up with you.” – Anthony Lanz, New Jersey

     

    From the Gallatin Board of REALTORS® (Bozeman, Montana) 12/15/2016

    • “One of the best we have had in a while. really enjoyed Marc.”
    • “Great speaker, great material.”
    • Marc was the BEST, would take a class with him on any subject, has great teaching skills.
    • Knowledgeable, professional and a well-developed sense of humor.
    • Kept the class moving.
    • Marc was amazingly talented at explaining the ins and outs of property management. And he had a wonderful way of explaining things.
    • Simply put, this was one of the best, if not THE best, CE course I have attended. The instructor was engaging, he has deep personal experience in the industry, was extremely knowledgeable and free with his information, he had a sense of humor without overdoing it, and he was inspirational.
    • Marc kept the class involved and did a great presentation.
    • I’ve taken several property management (PM) classes over the years, and this was one of the better ones. Presented more like running your PM business than just all the legal requirements.
    • A passionate speaker with great delivery, he provided a well-rounded morning of CE.
    • Marc is a tremendous presenter. To have the ability to keep my attention for 4 hours is a real talent. Nice Job!
    • One of the best classes ever attended.
    • Excellent instructor, inspirational and knowledgeable.
    • Marc’s knowledge (street knowledge) is really fun to listen to and learn from.

     

    “I brought a key employee with me and she went to both your classes. She was so inspired by you, excited by your ideas, and it really made a huge impact when you talked about the importance of what we do as property managers. She’d never thought about it from that angle before.” – Bonnie Barberini, Oaktree Management

     

    “Thanks again for making us look good! Your presentations were professionally delivered and chocked full of knowledge our members need and want. Looking forward to working with you again in 2018.”

    – Carleen Palmer, Education & Marketing Director, Knoxville Area Association of REALTORS®

     

    “I really enjoyed both sessions . . . you’re AWESOME.  Keep up the good work and continue to follow your radar with ‘PEOPLE.’  You have really enhanced my intentions as I expand my company.” – Nancy Baker, Associate Broker, Glorified Realty Group, Manassas, VA

     

    “Thank you so much for the materials and for such an inspiring presentation!” – Alison Schair-Trigona, Real Living Five Corners Properties

     

    “Thank you for your great class, I’m glad I was able to attend. During and after the session I realized how much money I have thrown away by not following the principle that my time is valuable and not implementing the proper fees on the properties that I manage. Your class is true and realistic!!!” – Oscar Alban, Century 21

    “Marc, you were awesome – professional, knowledgeable and you captivated everyone’s attention with your stories and humor! I would attend your class again and again! Thank you so much!” – Janka Slivova

     

    “Marc, you were wonderful! I loved your personality, knowledge and the information you passed along to us!”

    – Sheneeza Ali, Atlantic City

     

    “Truly unique and personable! Marc had everyone in the room on the edge of their seat, captivated by the substance & simplicity of his message. He inspires people to put thought into action and go beyond their comfort zone to be extraordinary and to achieve the extraordinary!  Marc’s insight and delivery is relatable, thought provoking, humorous, and above all else powerfully effective…His energy is CONTAGIOUS!”  – Christina M. Viola, REALTOR®, Gloria Nilson & Co. Real Estate

     

    “Your class was awesome, I believe we all appreciated that your knowledge came from experience. It was SO helpful. Thank you for spending your time in Montana! I’m also on the Education Committee, we’ll definitely request you back!”  – Everdawn Charles, REALTOR® Keller Williams MT Realty

     

    “Marc Cunningham IS really great at what he does. I’ve been in the Real Estate Business over 25 years and attend a lot of presentations. I was highly impressed with Marc – enough to write this review. Follow him!”

    – Suzanne Riley, Century 21 International Conference Attendee 2018

     

    From the Reno-Sparks Board of REALTORS® 3/20/2018

    • Great class. Need more classes in Reno with Marc.
    • Marc is very informative but most important is the ability to keep the class interested. Very impressed!
    • Very enjoyable and informative.
    • Awesome
    • GREAT!
    • Great class!
    • Awesome!!
    • great teacher very informative. good relatable fields of experience direct and to the point covers a lot of ground.
    • Great speaker. Very motivational.
    • Fantastic Instructor! Thank you Marc the time just flew by I enjoyed it so much. He is better than Tony Robbins
    • Great information and ideas.
    • Great person, great class!
    • Marc is a wealth of information. Class was very informative and engaging.
    • Great speaker. personality holds interest.
    • great Job
    • Great speaker!! Great topic!!
    • Excellent learned “SO” much want more!
    • Wonderful info, great speaker!
    • I enjoyed your class so much. Thank you! Also, you’re hilarious
    • Great Energy & Content

     

    “Awesome Job! Information was very clear and easy to understand, and you are an inspiring speaker. I left the class excited to use the skills you taught me.” – Julie Wimbush, C21

     

    “Marc’s performance raised the bar and blew away our expectations.” – Jordan Muela, CEO, LeadSimple

     

    From the Reno-Sparks Board of REALTORS® 5/10/2018

    • EXCELLENT & ENJOYABLE
    • Very inspiring
    • Love this speaker (heart symbol)!
    • Awesome Class
    • Highly enjoyable to listen to.
    • one of the best CE instructors I have seen in almost 20 years.
    • great sense of humor & able to keep interest
    • Marc was very personable and has great knowledge of the industry.
    • Really should be a motivational speaker. – was great for first class of day, kept me awake.
    • Great Instructor!
    • Great eye contact, movement in the room, clear, confident voice, dressed well quotes, examples, focused on audience participation, thanked for answers. Great stories, stayed on topic, knowledge. Thank you!
    • great @ keeping my attention. funny & relevant
    • GREAT ENERGY
    • Information was great and relevant to business.
    • Dynamic presenter. Energetic, engaging and informative. Please invite this speaker back. I would like to work for his company 🙂
    • Great speaker & presence. Thank you for the valuable information.
    • Marc is one of the best instructor/presenters I have seen in quite a while
    • Great Instructor,
    • Very good! I learned a lot
    • Marc was wonderful & super engaging!
    • Great content. Fantastic job by Marc. Awesome info for Real Estate business, as well.
    • motivating High energy Nice class
    • made the class very interesting
    • Love the stories! Gorilla video is neat way of identifying types of people
    • Energy Clarity Accountability
    • EXCELLENT CLASS WELL WORTH MY TIME!
    • Marc was Awesome! 🙂
    • Very knowledgeable
    • Awesome!
    • Thank you! Great class!
    • Great speaker, informative & engaging
    • Excellent speaker
    • new from an experienced PM.
    • Best property mgt course I have ever taken

     

    “Marc’s presentation at our California State Chapter of NARPM annual conference in Palm Springs was inspiring. I was working on running the conference, pulled in numerous directions and distracted. But when Marc got up to speak I had to stop and listen. His keynote presentation has inspired me on our theme for next year. ‘Success. Balance. Family.’ With his knowledge of this industry and insight he is truly helping us become better at what we do. His presentation was well received, and we are looking to having him return next year.” – Michael Braddon, MBA; President of California NARPM; Past San Diego NARPM Chapter President 2016-17; Communications Chair SD-NARPM

     

    “Every year we are surprised by certain speakers, some in a good way, others not so much. Your performance raised the bar and blew away any expectations we might have had and we’d love to have you back next year. It really means a lot that you take your craft seriously and honored the people in the room that invested so much to be there with a great performance.” – Jordan Muela, CEO Lead Simple, “Grow” event, California, 2018

     

    “Marc Cunningham recently made a presentation to our state chapter of NARPM members at our annual state conference.  Marc provided an engaging, thoughtful and at times, humorous keynote presentation that was relevant, timely and offered a lot of great content that was VERY well received by our membership.  In addition to being one of our ‘keynote’ speakers, Marc also taught one of our break-out workshops that was a major success for those that attended – thank you Marc for your willingness to provide our members with much needed information that helps us to raise the “high bar” within our industry and gives professional managers throughout the state of California content that provides their businesses with our industries “best practices’!” – Bob Davie.

    California National Association of Residential Property Managers

     

    “Thanks for a great presentation this morning – you have a gift in speaking/entertaining! (always a plus when in a class) Again, thanks for a great class!” – Rachel M. Warren, REALTOR® Coldwell Banker Wallace & Wallace

     

    (REBAC investing course)

    “What a wonderful class for real estate investors and brokers. Very informative and yet easy to understand. I’d recommend this class to anyone who is working with investors or are thinking about investing in real estate!” – Jean Lee-Baker

     

    “If you haven’t experienced Marc Cunningham, you should book him TODAY! Marc’s reviews from our members are always rated as excellent. They describe him as a fantastic presenter – very knowledgeable, informed, energetic, passionate, funny and personable. They describe his presentation as excellent, very well organized, that his materials flow easily, and are full of valuable content. They say, ‘Bring him back as often as possible, he is great!!’” – Terry Thompson, Chief Executive Officer, Great Falls Association of REALTORS®

     

    “The event was great, we did have a really good turnout. Marc was outstanding, everyone loved it. He is very engaging and entertaining and provided great content. We were overall very happy with it all.” – Twyla Johnson, Business Manager, Clearwater Montana Properties

     

     

    From Michigan REALTORS® Convention, October 2019

     

    “Humorous and engaging speaker!”

    “Very engaging, good content, polished speaker, invite this guy back!”

    “Lots of info that was very useful and helpful. Thanks for a great session!”

    “Thank you, I needed to understand and be reminded why all my time is worth paying for!”

    “Best class of the convention!”

     

     

    “I met with my coaching client in Georgia today who attended your GAR session ‘You, Inc.’  She is so fired up as a result of her time with you.  She couldn’t say enough good things about your content and delivery.  You have a huge fan club in her and her friends who were at the conference.  Congratulations!  I wish I could have been there to hear it.” – “Coach Jackie” Leavenworth

     

    “They LOVED Marc. I sent him an e-mail thanking him and letting him know that even I took away a lot from the sessions yesterday. He was incredibly engaging and funny. Did a great job teaching as well. When someone knows their stuff, it’s much easier to learn from them and really gain knowledge and it’s clear that he used his experience to teach those courses.” – Derek Binsfield, M.Ed, Education Manager, OKC Metropolitan Association of REALTORS®

     

     

     

    “I have been hearing such wonderful feedback from the attendees! There were a few commercial guys who attended just because Marc was going to be there because he is, and I quote, ‘Sort of a rock star in the property management world’.

    I can’t thank you, Marc, Maura and Travis enough for helping us provide such a top-notch event!”

    – O’Hara Keszler, Professional Development Director, Memphis Area Association of REALTORS®

    Watch Marc in Action

    Some of Marc Cunningham’s Past Clients

    • Coldwell Banker Mid-America

    If you haven’t experienced Marc Cunningham, you should book him TODAY! Marc’s reviews from our members are always rated as excellent. They describe him as a fantastic presenter – very knowledgeable, informed, energetic, passionate, funny and personable. They describe his presentation as excellent, very well organized, that his materials flow easily, and are full of valuable content. They say, ‘Bring him back as often as possible, he is great!!’

    Terry Thompson
    Chief Executive Officer
    Great Falls Association of REALTORS®

    Marc was a terrific addition to the speaker lineup at our recent Property Management Conference. He was professional, well-prepared, easy to work with, and many rated his sessions among their favorites. In the words of one of our attendees, Marc ‘offered world class advice on growing and maintaining a successful business.’ What more could we ask for? We’ll look forward to using him at future events.

    Tracey Floridia
    CMP, Chief of Conferences and Events
    Virginia Association of REALTORS®

    Marc Cunningham’s Resources

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