Melanie McLane

ABR, CRB, CRS, ePRO, Green, GRI, PSA, RAA, SRES, SRS, RENE

Real estate agent AND appraiser, Melanie J. McLane has decades of experience in all facets of real estate education: from course development to presentation.

It was a fabulous day!! Melanie was AMAZING!! Some instructors are knowledgeable, some instructors are funny. Melanie is BOTH! She was a breath of fresh air and she made the rest of us look good🙂!”
– Katrina DeLabruere, Director of Professional Development, Vermont Association of REALTORS®

We had more positive feedback on Melanie than any other instructor we’ve had since I’ve been here. Our members raved about Melanie, and she was great to work with from a staff perspective.”– Sonya McCloney, Operations Manager, Missoula Organization of REALTORS®

American Architecture

For Appraisers and Agents In "American Architecture" we'll discuss the construction, style and architecture of homes and other buildings throughout the US. Attendees will learn to identify architectural styles, time period, materials used, and how homes were constructed. Appraisers will explore the actual home style and construction beyond the Fannie Mae descriptions, defining a house's architectural styles, features, and construction date. We’ll even discuss the construction innovations leading to architectural changes. 3-7 hours

Normal or Crazy: What's Next? Reading the Market

The market has shifted, and it will keep shifting. What was successful for you in the past may not work now. Changes are everywhere: outside influencers seeking a piece of the pie, an economy continuing to evolve, and Artificial intelligence permeating all business. Find out which economic indicators to follow closely; examine the impact of new business models; and discuss strategies to inventory, pricing, and interest rate challenges. 3 hours

Smart, Green, & Adaptive

Whether you’re a sales associate or appraiser, you need to know about the smart, green, and adaptability property features affecting value. After attending this session, sales associates will be able to price smart or green homes and explain benefits to buyers—including the current energy efficiency tax breaks. And with the expanded section on energy efficient items on the new FNMA forms in mind, appraisers will learn to adjust for these feature differences. Likewise, you’ll explore the characteristics of universal design as the demand for accessibility continues to increase in several segments of society. 1-4 hours

Melanie McLane’s Smart, Green & Adaptive class was a big hit with our members. She kept the entire room engaged and hanging on her every word! The content was rich, timely and much needed on such an important topic. I can’t say enough good things about Melanie and her class. She’s a consummate professional, easy to work with and loved by attendees (and Education Directors)!”- O'Hara Keszler, AHWD, C2EX | Professional Development Director, Memphis Area Association of REALTORS®

Multiple Offers: Keeping It Legal, Ethical and Sane

VIEW SAMPLE This course will discuss the legal and ethical issues of multiple offers, as well as the agent’s fiduciary duties to clients. The REALTOR® Code of Ethics, as well as state law, will be discussed, compared and contrasted. 3-4 hours

Amazing! This class could have been an 8 hour class, the information was so good. The class was engaged and it flew by. Reviews were awesome. She’s always a pleasure to work with!” - Brandy Purcell Hartman, RCE, CAE, Mount Rushmore Board of REALTORS®

10 Do’s and Don’ts for Working with Appraisers

What should you do (or not do) as an agent when working with an appraiser? What is the appraiser doing and why? The relationship between appraisers and agents should be professional and one of mutual respect. Good appraisers value input and information from agents; good agents understand that appraisers have a framework they must work within to produce credible results. In this fast-paced class, we talk about the issues surrounding appraisers, agents and the resulting friction on both sides: both the “deal-killers” and “trying to influence me” situations. 1.5-3 hours

7 Construction Facts Appraisers Wish You Knew

Don’t miss this fast-moving session covering the facts about construction every REALTOR® should know. Rich with photographs and specific strategies regarding new and old construction, you’ll learn to how to identify key red flags affecting value and functionality. 1.5-3 hours

A Field Guide to American Houses

Explore and discuss style, form and structure of the American House. We'll take a look at the key architectural features of various time periods and discuss why these things are important to the appraiser, agent, seller and buyer. You'll find out how the layout and functionality of a home reflect the home’s history but may be functionally obsolescent for many potential buyers. You'll review the building techniques and styles that assist appraisers and agents in establishing when a house was actually built—instead of relying on tax records, etc. We’ll even discuss how you can identify the changes and improvements made over time to a home that mask its original style. 2-4 hours

Advertising, Social Media and the Agent

Family room? Mother-in-law suite? Can you say those things in an ad? What does the REALTOR® Code of Ethics have to say about advertising? Is a Tweet an advertisement? Advertising, Social Media and the Agent explores requirements for advertising according to HUD guidelines, which includes Fair Housing, as well as Article 12 in the Code of Ethics. Is a Tweet an ad? What about Facebook? If you don’t know, you need to find out! 2-4 hours; May be made state specific

Age in Place: Accessible Design, Smart Houses and the Agent

Do you plan on working with Millennials, Boomers or the generations in between? If so, this course is for you. The aging Baby Boomer population and advancing technology are changing both new construction and existing housing. Builders, agents and others in the industry will be challenged to find housing designed for all of life’s stages, abilities and sophistications. Smart Home amenities (such as “assistive domotics”) will help aging or disabled populations stay in their homes while also enticing Millennials and others with enhanced control and comfort (86% of Millennials are willing to spend more money for already implemented Smart Home technology). Find out about these new consumer demands, accessible design features, trending technology and the value cost benefit so you’re ready for any generation. 2–4 hours

Anatomy of a House

WATCH TRAILER When you sell a house, what are you selling? Every agent should know and understand the anatomy of a house. In this class, we define and discuss the parts of the building envelope, the systems within a house and how they function, what agents should look for when listing homes and what is typically found in various types of residential construction. 2-4 hours

Anatomy of an Appraisal

It seems like everyone who looks at an appraisal report wants to find errors, fault or even fraud—or minimally, they just want to understand what is in the report. In this class, we examine the requirements of USPAP for preparing a report which has “credible results.” We will review what appraisers must do to abide with USPAP, what other layers of requirements are created by their clients and how to review an appraisal report to determine whether the report is “credible” or not. We will cover typical red flags, such as missing data, overuse of boilerplate, inconsistency of data and unsubstantiated adjustments. 3–4 hours

AVMs: Fact or Fiction?

A big challenge for agents today is contending with the “values” consumers get from AVMs (Automated Valuation Models). Buyers and sellers believe this information is correct, but professionals know the flaws. Even lenders are using AVMs and CU® (Collateral Underwriter) to second-guess appraisers. Agents must be able to explain to consumers why a value from a local REALTOR® is more reliable than an online value. We will also discuss how using RPR® (REALTORS® Property Resource) can help! 1.5-3 hours

Basic Construction Refresher

VIEW TRAILER This AQB-approved course is designed for real estate agents and appraisers to review fundamental construction methods, both old and new, in residential real estate. We will cover construction, from site preparation to completion. Major components of a house are identified, including building materials and mechanical systems. Further, the course reveals ‘red flags’ that are discernible to agents and appraisers when inspecting a home for a listing, sale or valuation. Finally, the course describes how physical and functional issues in houses affect value.
7 hours; Offered in cooperation with Hondros Learning
Note: other shorter courses on construction are available

Bias in Appraisals: What Agents and Appraisers Need to Know

Can you recognize when and how bias can appear in appraisals? Can you recognize your own bias? In this session, we’ll discuss the requirements under Fannie Mae and USPAP prohibiting bias from being a part of any appraisal. You'll come away from this session being able to:

  • List the words and phrases that should never be used in an appraisal
  • Understand how a property should be evaluated based on facts
  • Identify shifts in the markets

1-3 hours

Big Data and Real Estate Professionals

Big data algorithms do predictive modeling, estimate value, detect market patterns and more. Professionals industry-wide are using big data—from property valuation using AVMs (Automated Valuation Models) to selling the leads generated by the listing back to the listing agent. Increasingly, computer models are using data to enhance or disrupt real estate. We’ll discuss big data’s pros and cons, issues with its use and the agent or appraiser’s role in protecting consumers while obeying the law. 1-3+ hours

Boo! Stigmatized Properties

VIEW SAMPLE This session delves into the challenges faced by both appraisers and agents when pricing and valuating stigmatized properties. Students will learn disclosure laws, how stigma can affect the price of a home and the six common types of stigmatized properties. You will also learn about iconic stigmatized properties, as well as techniques and best practices for making adjustments when dealing with these types of properties. 2-3 hours

Calculate Your Way to More Income: Assisting Investment Clients

Explore ways to add value to a transaction or create value in another niche! Better assist consumers by knowing how to identify the highest and best use; determining whether a proposed improvement will result in increasing or decreasing returns; evaluating whether a property should be rehabbed, remodeled or torn down; crunching the numbers on income-producing properties to determine the return and analyzing the effect of a 1031 Exchange versus a straight sale on a property.

4-7 hours; Alternate Title: Consult Your Way to More Income

Code of Ethics and Fair Housing: A Powerhouse Couple

The powerhouse couple of Ethics and Fair Housing come together in this information-packed course. This session is designed to meet the REALTOR® Code of Ethics’ mandate through a lively review and discussion of ethical dilemmas, arbitration and mediation dispute resolution methods, and the latest in changes to the Code. Through the lens of situations and processes REALTORS® experience every day, we’ll also review Fair Housing law, HUD guidelines with respect to advertising compliance and identify best professional practices in the industry. As a bonus, we’ll even discuss proactive safety practices licensees should take when engaging with any consumer or client. 3-4 hours

All of the evaluations were very positive – 5’s across the board (on a 1 – 5 scale). We had a lot of comments on her fun personality, her level of experience and knowledge and engagement with the class. All of that is even better considering one of the classes met the NAR ethics requirements!” - Emily Archer MBA, Director of Education, Boise Regional REALTORS®

Dirt, Bricks and Lies: Land, Construction and Common Misconceptions

What goes into real estate? Dirt, bricks and other building materials, all placed on a site. What are the truths and myths about real estate? In this course, we’ll explore how to value land and buildings using appropriate techniques for both, with particular emphasis on developing a cost approach. We’ll review construction techniques and red flags, as well as identify sources of physical, functional and economic depreciation. Finally, we’ll explore some of the myths about real estate and real estate valuation. 3-7 hours

Economics and Real Estate

What’s the Fed got to do with it? Lots! Economic forces impact real estate in many ways. We’ll discuss the history of economic trends and housing in the United States and give students the tools necessary to look at economic trends in order to be prepared for their effect on the housing market. This course is designed to help appraisers put economic trends in perspective within their market. 2–4 hours

Estimate, Adjust and Defend

This course for appraisers covers how appraisers should estimate adjustments, make adjustments and defend those adjustments. As appraisers, we know our reports are scrutinized by underwriters, lenders, clients, borrowers, real estate licensees and others. Especially during the past two years, appraisers have been second-guessed about values, asked for reconsiderations of value and challenged. Our goal as appraisers is to produce credible results in accordance with USPAP, follow the guidelines of our clients (often Fannie Mae/Freddie Mac) and in short, produce a quality appraisal report that is as bullet-proof as possible.
1-3 hours

Ethical Behavior in a Wired World

VIEW TESTIMONIAL Most agents today are involved in social media. They’re on Facebook and LinkedIn; they are tweeting and blogging—but are they doing it in an ethical manner? Social media is a great way to market...and a great way to destroy your reputation. Ethical Behavior in a Wired World explains to agents how to use social media in a professional and ethical way.
This session was written to meet the NAR mandate. 1-3 hours

I can't believe she made the subject of ethics so entertaining. She was fantastic! Her knowledge was inspiring." – Matt Kirkland, Realty Works, Lincoln, NE

Fair Housing in a Diverse World

This course covers the real-life dilemmas agents find themselves in, with respect to diversity among buyers and sellers and the requirements of Fair Housing. We will review national, state and if applicable, local Fair Housing laws, as well as the changes to Article 10 in the REALTOR® Code of Ethics. We will discuss the necessity of agents providing equal access to all clients, as well as respecting the diversity of clients. 2-4 hours

Financing and Closing the Real Estate Transaction

We will cover the basics of financial qualification, lender ratios, the three C’s of credit, how amortization works and the basic financial skills needed by a real estate licensee. We will also discuss lenders’ requirements for various loan programs, how lenders are valuing properties for mortgages and how to shepherd a sale to a successful closing. Please bring a financial calculator that can calculate mortgages and outstanding balances or download a smartphone app that does so. 3.5 hours

Fun and Games!

Instructor Development Workshop This fast-paced course reviews how to engage students from beginning to end, touching on techniques that will engage all four types of adult learners. We design ice-breakers, games, polling, case studies and other techniques within the classroom. 1-3 hours

Getting to Yes—Negotiating on Behalf of Your Client

Learn how to successfully negotiate on behalf of your client, without violating fiduciary duties. The goal of every negotiation is win/win; agents need to consult with their clients to determine the client’s goal and then structure a negotiating strategy that will help them reach it. Agents tend to focus on price; negotiations are about price, terms and conditions. Part of a negotiation includes carefully reading the contract as presented and determining, with the client, what is acceptable and what needs to be negotiated. 1-3 hours

Green Trends

What’s the current buzz on Green? Find out what’s trending and how to identify new materials, methods and techniques in building. This course covers new construction and retrofitting, greening the MLS, adjusting for green features and understanding what motivates buyers. 2.5-4 hours

Hybrid Appraisals–Safe or Sorry?

WATCH TRAILER We’ll explore hybrid appraisal models being used by some appraisal management companies in which another person, such as a real estate licensee, collects data and takes photos of a property. This information is then passed on to a certified real estate appraiser who performs a desk-top appraisal using the information provided by the third party. We will explore USPAP compliance, E & O insurance coverage and if this is just a simpler way to do more appraisals or something with inherent risk. 1-3 hours

I Have an Idea for a Course: Now What?

Instructor Development Workshop This is a course on how to write a course and get it approved by a licensing board, and make the students want to take it! We review Bloom’s taxonomy, and work on it in class, writing learning objectives. We draw on the three learning domains (which will be reviewed, students do not need to take all of these courses, or in any order) and discuss and plan how to implement the ideas. We practice writing case studies, and we explore scaffolding, which is building a skill set with a learner so that they progress from a lack of knowledge to competence. 1-3 hours

Navigating Cooperation with Competition

The real estate business is uniquely cooperative and competitive. To succeed in real estate, agents need to know how to cooperate, compromise and–above all–remain professional. Agents owe duties to their clients, customers and to all consumers. We will review the NAR Code of Ethics and the requirements for presentation of offers, disclosures and notices to consumers and other agents. 1-3 hours; Broker-Manager Version Available

Policy Matters! Designing Your Office Policy Manual

An office policy and procedures manual can be the most dynamic document you have in your broker arsenal. Real estate licensees affiliated with a brokerage look to management for guidance in determining how they will respond to specific real estate situations that may or may not be covered by real estate law. Reduce your vicarious liability for licensee performance and build a firm foundation for your company mission and vision by attending this vital course on building your office policies. 3-4 hours

Pricing & Appraisals in a Changing Market

This fast-paced session is designed to assist both appraisers and agents in the challenge of a rapidly changing market, from extremely low inventory and multiple offers above listing price, to rising rates with cash strapped buyers. This market has created friction between appraisers, who must follow USPAP and lender guidelines, and can only use the comparable sales that exist--and agents. Agents are also using escalation clauses, as well as an appraisal contingency. Both groups need to learn what the other side’s role is, as well as consider the inevitable market changes affecting both buyers and sellers who bought or sold at a different point in the market.

  • When the comps aren’t there—what happens?
  • When the market is moving quickly, what can an appraiser do?
  • How should buyers be advised if going over listed price may mean the property will not appraise?
  • What will happen when this cycle ends (and it will)?

1-4 hours

Pricing the Oddball: Why Relevant Characteristics Matter

To price that three bedroom ranch or two-story Colonial, you do a CMA—right? You compare the property to others like it which have sold. What do you do with an earth berm house? A geodesic dome? A “normal” house with one or more unusual features? What about pricing a non-residential property—a former church or school? There aren’t any comps, so what do you do? We’ll explore how to price that unusual property. Key Takeaways:

  • Determining highest and best use
  • Identifying relevant characteristics
  • Calculating the “plus” or “minus” of a feature
  • Applying real estate valuation principles to everyday use
  • 2-3 hours

    ‘Pricing the Oddball: Why Relevant Characteristics Matter’ presented by Melanie McLane was one of the best I've experienced. Melanie delivered organized, relevant and valuable information. She was entertaining and captivating. I would highly recommend her as a repeat presenter. Thanks for bringing this delightful and valuable webinar to REBI members.” - Debra Lindsey, Broker, Better Homes and Gardens Real Estate Lindsey Realty

Procuring Cause: Whose Commission Is It, Anyway?

For Association Staff  Commission issues affect REALTOR® Associations, as well as REALTORS®. When a dispute over a commission arises, the local association executive or staff may need to convene an arbitration hearing panel. Guiding a hearing panel through an arbitration hearing is often a challenge for an association executive or professional standards administrator, particularly if there are few such hearings at their local association. This workshop is designed to assist the association executive or professional standards administrator to work confidently with arbitration panels for the benefit of the association’s members. 1-3 hours

Risk Management: What You Say and Do Can Be Used Against You

Real estate licensees have duties and responsibilities to consumers as well as their customers and clients. These duties are based on federal, state and local laws and regulations. Participants in this course will learn more about fiduciary duties, the most frequent claims against agents, misrepresentation and fraud, agency, fair housing, escrow and risk reduction. 2.5–4 hours

So What Have You Done for Me Lately?

For Association Staff  Many members take the association and its many activities for granted. Some, if not many, members are ignorant of the amount of services provided by an association. Many members think of the board as “only the MLS” and tend to see membership as a cost of doing business, not a benefit. In this workshop, we’ll discuss ways to both increase value to the members as well as communicate to the members the value added by an association. 1-3 hours

The Power of Synergy: How to Work with Volunteers

For Association Staff   The association executive sets the association culture, which should involve mutual respect and shared goals. Not all volunteers are on board with the association culture. Some volunteers become involved because of personal agendas, whether it is building a resume or trying to “fix the board.” The AE is also challenged with drawing members from various specialties into the association as well as bringing in fresh faces and developing future leadership. Gain tips and techniques you need to interact with your diverse members while still accomplishing association goals. 1-3 hours

Valuing Land

This course explores the many facets of valuing land, from determining highest and best use to identifying relevant characteristics which affect value. Methodologies of valuing land and making adjustments will be explored, including unit comparisons. We’ll discuss why land valuation can be one of the most complex appraisal assignments. 3 hours

What Am I Doing Here?

Instructor Development Workshop This is Melanie’s basic IDW and it covers things all instructors need to learn or be reminded about. That includes Knowles’ five learning assumptions, the four types of adult learners, the three learning domains and how to identify and prepare your teaching plan to match up with your students and the domain best suited to the topic. 1-3 hours

What’s It Worth?

This fast-paced session is packed with information to help REALTORS® understand the various facets of property pricing and evaluation while comparing and contrasting a BPO/CMA and an appraisal. You’ll get useful tips for accurately pricing a property based on analyzing supply and demand in a marketplace, focusing on the type of property and neighborhood, establishing neighborhood parameters in terms of price range and price per square foot, analyzing sales data with respect to units of comparison and more. Led by a nationally recognized appraisal instructor, active appraiser AND agent, you’ll better understand “where they got THAT number.” 3-4 hours

AVAILABLE DESIGNATION/CERTIFICATION COURSES

ABR Core Course, Accredited Buyer Representative VIEW TESTIMONIAL

  • ABR Electives:
    • Real Estate Marketing Reboot
    • Successful Buyer Representation in New Home Sales
    • Successful Buyer Representation in Relocation
    • Buyers by Generation

PSA, Pricing Strategy Advisor:

  • Pricing Strategies: Mastering the CMA (Melanie is co-author and lead instructor)

Green Day 1: The Resource-Efficient Home – Retrofits, Remodels, Renovations, and New Home Construction

Green Day 2: Why All Clients are Green and How to Represent Them

CRB, Certified Real Estate Brokerage Manager Courses:

  • Business Planning for Maximum Results, Position Your Business for Profit,
  • Real Estate is Risky Business,
  • Sales Leadership that Drives Performance,
  • Show Me the Money: Compensation Planning (Melanie wrote this session)

RENE, Real Estate Negotiation Expert

RSPS, Resort and Second-Home Property Specialist:

  • Home Sweet Home (Melanie was editor of the latest rewrite & named “RSPS of 2012”)

SFR, Short Sales & Foreclosure Resource Certification

SRES, Seniors Real Estate Specialist

SRS, Sellers Representative Specialist

USPAP (Uniform Standards of Professional Appraisal Practice)

Appraisers throughout the United States are required to take the 15-hour USPAP course in order to become a certified or licensed appraiser. Every two years, each licensed or certified appraiser must take the 7-hour USPAP update course. Only instructors such as Melanie who are certified by the Appraisal Qualifications Board (AQB) may teach these courses.

It (ABR class) went amazing!! Melanie was great and pulled them all out of their quiet shells and they got better about talking as we went along … We love Melanie and can’t wait for her to be able to travel here!” – Carma J. Miller, Executive Officer, Teton Board of REALTORS®

I was also really impressed by how many questions the members had today, we received a lot more engagement on this session then we typically do. Thank you again for everything, your session was just wonderful today!” – Rachel Branson, Professional Development Manager, North Carolina REALTORS®

American Architecture

For Appraisers and Agents In "American Architecture" we'll discuss the construction, style and architecture of homes and other buildings throughout the US. Attendees will learn to identify architectural styles, time period, materials used, and how homes were constructed. Appraisers will explore the actual home style and construction beyond the Fannie Mae descriptions, defining a house's architectural styles, features, and construction date. We’ll even discuss the construction innovations leading to architectural changes. 3-7 hours

Normal or Crazy: What's Next? Reading the Market

The market has shifted, and it will keep shifting. What was successful for you in the past may not work now. Changes are everywhere: outside influencers seeking a piece of the pie, an economy continuing to evolve, and Artificial intelligence permeating all business. Find out which economic indicators to follow closely; examine the impact of new business models; and discuss strategies to inventory, pricing, and interest rate challenges. 3 hours

Smart, Green, & Adaptive

Whether you’re a sales associate or appraiser, you need to know about the smart, green, and adaptability property features affecting value. After attending this session, sales associates will be able to price smart or green homes and explain benefits to buyers—including the current energy efficiency tax breaks. And with the expanded section on energy efficient items on the new FNMA forms in mind, appraisers will learn to adjust for these feature differences. Likewise, you’ll explore the characteristics of universal design as the demand for accessibility continues to increase in several segments of society. 1-4 hours

Melanie McLane’s Smart, Green & Adaptive class was a big hit with our members. She kept the entire room engaged and hanging on her every word! The content was rich, timely and much needed on such an important topic. I can’t say enough good things about Melanie and her class. She’s a consummate professional, easy to work with and loved by attendees (and Education Directors)!”- O'Hara Keszler, AHWD, C2EX | Professional Development Director, Memphis Area Association of REALTORS®

Multiple Offers: Keeping It Legal, Ethical and Sane

VIEW SAMPLE This course will discuss the legal and ethical issues of multiple offers, as well as the agent’s fiduciary duties to clients. The REALTOR® Code of Ethics, as well as state law, will be discussed, compared and contrasted. 3-4 hours

Amazing! This class could have been an 8 hour class, the information was so good. The class was engaged and it flew by. Reviews were awesome. She’s always a pleasure to work with!” - Brandy Purcell Hartman, RCE, CAE, Mount Rushmore Board of REALTORS®

10 Do’s and Don’ts for Working with Appraisers

What should you do (or not do) as an agent when working with an appraiser? What is the appraiser doing and why? The relationship between appraisers and agents should be professional and one of mutual respect. Good appraisers value input and information from agents; good agents understand that appraisers have a framework they must work within to produce credible results. In this fast-paced class, we talk about the issues surrounding appraisers, agents and the resulting friction on both sides: both the “deal-killers” and “trying to influence me” situations. 1.5-3 hours

7 Construction Facts Appraisers Wish You Knew

Don’t miss this fast-moving session covering the facts about construction every REALTOR® should know. Rich with photographs and specific strategies regarding new and old construction, you’ll learn to how to identify key red flags affecting value and functionality. 1.5-3 hours

A Field Guide to American Houses

Explore and discuss style, form and structure of the American House. We'll take a look at the key architectural features of various time periods and discuss why these things are important to the appraiser, agent, seller and buyer. You'll find out how the layout and functionality of a home reflect the home’s history but may be functionally obsolescent for many potential buyers. You'll review the building techniques and styles that assist appraisers and agents in establishing when a house was actually built—instead of relying on tax records, etc. We’ll even discuss how you can identify the changes and improvements made over time to a home that mask its original style. 2-4 hours

Advertising, Social Media and the Agent

Family room? Mother-in-law suite? Can you say those things in an ad? What does the REALTOR® Code of Ethics have to say about advertising? Is a Tweet an advertisement? Advertising, Social Media and the Agent explores requirements for advertising according to HUD guidelines, which includes Fair Housing, as well as Article 12 in the Code of Ethics. Is a Tweet an ad? What about Facebook? If you don’t know, you need to find out! 2-4 hours; May be made state specific

Age in Place: Accessible Design, Smart Houses and the Agent

Do you plan on working with Millennials, Boomers or the generations in between? If so, this course is for you. The aging Baby Boomer population and advancing technology are changing both new construction and existing housing. Builders, agents and others in the industry will be challenged to find housing designed for all of life’s stages, abilities and sophistications. Smart Home amenities (such as “assistive domotics”) will help aging or disabled populations stay in their homes while also enticing Millennials and others with enhanced control and comfort (86% of Millennials are willing to spend more money for already implemented Smart Home technology). Find out about these new consumer demands, accessible design features, trending technology and the value cost benefit so you’re ready for any generation. 2–4 hours

Anatomy of a House

WATCH TRAILER When you sell a house, what are you selling? Every agent should know and understand the anatomy of a house. In this class, we define and discuss the parts of the building envelope, the systems within a house and how they function, what agents should look for when listing homes and what is typically found in various types of residential construction. 2-4 hours

Anatomy of an Appraisal

It seems like everyone who looks at an appraisal report wants to find errors, fault or even fraud—or minimally, they just want to understand what is in the report. In this class, we examine the requirements of USPAP for preparing a report which has “credible results.” We will review what appraisers must do to abide with USPAP, what other layers of requirements are created by their clients and how to review an appraisal report to determine whether the report is “credible” or not. We will cover typical red flags, such as missing data, overuse of boilerplate, inconsistency of data and unsubstantiated adjustments. 3–4 hours

AVMs: Fact or Fiction?

A big challenge for agents today is contending with the “values” consumers get from AVMs (Automated Valuation Models). Buyers and sellers believe this information is correct, but professionals know the flaws. Even lenders are using AVMs and CU® (Collateral Underwriter) to second-guess appraisers. Agents must be able to explain to consumers why a value from a local REALTOR® is more reliable than an online value. We will also discuss how using RPR® (REALTORS® Property Resource) can help! 1.5-3 hours

Basic Construction Refresher

VIEW TRAILER This AQB-approved course is designed for real estate agents and appraisers to review fundamental construction methods, both old and new, in residential real estate. We will cover construction, from site preparation to completion. Major components of a house are identified, including building materials and mechanical systems. Further, the course reveals ‘red flags’ that are discernible to agents and appraisers when inspecting a home for a listing, sale or valuation. Finally, the course describes how physical and functional issues in houses affect value.
7 hours; Offered in cooperation with Hondros Learning
Note: other shorter courses on construction are available

Bias in Appraisals: What Agents and Appraisers Need to Know

Can you recognize when and how bias can appear in appraisals? Can you recognize your own bias? In this session, we’ll discuss the requirements under Fannie Mae and USPAP prohibiting bias from being a part of any appraisal. You'll come away from this session being able to:

  • List the words and phrases that should never be used in an appraisal
  • Understand how a property should be evaluated based on facts
  • Identify shifts in the markets

1-3 hours

Big Data and Real Estate Professionals

Big data algorithms do predictive modeling, estimate value, detect market patterns and more. Professionals industry-wide are using big data—from property valuation using AVMs (Automated Valuation Models) to selling the leads generated by the listing back to the listing agent. Increasingly, computer models are using data to enhance or disrupt real estate. We’ll discuss big data’s pros and cons, issues with its use and the agent or appraiser’s role in protecting consumers while obeying the law. 1-3+ hours

Boo! Stigmatized Properties

VIEW SAMPLE This session delves into the challenges faced by both appraisers and agents when pricing and valuating stigmatized properties. Students will learn disclosure laws, how stigma can affect the price of a home and the six common types of stigmatized properties. You will also learn about iconic stigmatized properties, as well as techniques and best practices for making adjustments when dealing with these types of properties. 2-3 hours

Calculate Your Way to More Income: Assisting Investment Clients

Explore ways to add value to a transaction or create value in another niche! Better assist consumers by knowing how to identify the highest and best use; determining whether a proposed improvement will result in increasing or decreasing returns; evaluating whether a property should be rehabbed, remodeled or torn down; crunching the numbers on income-producing properties to determine the return and analyzing the effect of a 1031 Exchange versus a straight sale on a property.

4-7 hours; Alternate Title: Consult Your Way to More Income

Code of Ethics and Fair Housing: A Powerhouse Couple

The powerhouse couple of Ethics and Fair Housing come together in this information-packed course. This session is designed to meet the REALTOR® Code of Ethics’ mandate through a lively review and discussion of ethical dilemmas, arbitration and mediation dispute resolution methods, and the latest in changes to the Code. Through the lens of situations and processes REALTORS® experience every day, we’ll also review Fair Housing law, HUD guidelines with respect to advertising compliance and identify best professional practices in the industry. As a bonus, we’ll even discuss proactive safety practices licensees should take when engaging with any consumer or client. 3-4 hours

All of the evaluations were very positive – 5’s across the board (on a 1 – 5 scale). We had a lot of comments on her fun personality, her level of experience and knowledge and engagement with the class. All of that is even better considering one of the classes met the NAR ethics requirements!” - Emily Archer MBA, Director of Education, Boise Regional REALTORS®

Dirt, Bricks and Lies: Land, Construction and Common Misconceptions

What goes into real estate? Dirt, bricks and other building materials, all placed on a site. What are the truths and myths about real estate? In this course, we’ll explore how to value land and buildings using appropriate techniques for both, with particular emphasis on developing a cost approach. We’ll review construction techniques and red flags, as well as identify sources of physical, functional and economic depreciation. Finally, we’ll explore some of the myths about real estate and real estate valuation. 3-7 hours

Economics and Real Estate

What’s the Fed got to do with it? Lots! Economic forces impact real estate in many ways. We’ll discuss the history of economic trends and housing in the United States and give students the tools necessary to look at economic trends in order to be prepared for their effect on the housing market. This course is designed to help appraisers put economic trends in perspective within their market. 2–4 hours

Estimate, Adjust and Defend

This course for appraisers covers how appraisers should estimate adjustments, make adjustments and defend those adjustments. As appraisers, we know our reports are scrutinized by underwriters, lenders, clients, borrowers, real estate licensees and others. Especially during the past two years, appraisers have been second-guessed about values, asked for reconsiderations of value and challenged. Our goal as appraisers is to produce credible results in accordance with USPAP, follow the guidelines of our clients (often Fannie Mae/Freddie Mac) and in short, produce a quality appraisal report that is as bullet-proof as possible.
1-3 hours

Ethical Behavior in a Wired World

VIEW TESTIMONIAL Most agents today are involved in social media. They’re on Facebook and LinkedIn; they are tweeting and blogging—but are they doing it in an ethical manner? Social media is a great way to market...and a great way to destroy your reputation. Ethical Behavior in a Wired World explains to agents how to use social media in a professional and ethical way.
This session was written to meet the NAR mandate. 1-3 hours

I can't believe she made the subject of ethics so entertaining. She was fantastic! Her knowledge was inspiring." – Matt Kirkland, Realty Works, Lincoln, NE

Fair Housing in a Diverse World

This course covers the real-life dilemmas agents find themselves in, with respect to diversity among buyers and sellers and the requirements of Fair Housing. We will review national, state and if applicable, local Fair Housing laws, as well as the changes to Article 10 in the REALTOR® Code of Ethics. We will discuss the necessity of agents providing equal access to all clients, as well as respecting the diversity of clients. 2-4 hours

Financing and Closing the Real Estate Transaction

We will cover the basics of financial qualification, lender ratios, the three C’s of credit, how amortization works and the basic financial skills needed by a real estate licensee. We will also discuss lenders’ requirements for various loan programs, how lenders are valuing properties for mortgages and how to shepherd a sale to a successful closing. Please bring a financial calculator that can calculate mortgages and outstanding balances or download a smartphone app that does so. 3.5 hours

Fun and Games!

Instructor Development Workshop This fast-paced course reviews how to engage students from beginning to end, touching on techniques that will engage all four types of adult learners. We design ice-breakers, games, polling, case studies and other techniques within the classroom. 1-3 hours

Getting to Yes—Negotiating on Behalf of Your Client

Learn how to successfully negotiate on behalf of your client, without violating fiduciary duties. The goal of every negotiation is win/win; agents need to consult with their clients to determine the client’s goal and then structure a negotiating strategy that will help them reach it. Agents tend to focus on price; negotiations are about price, terms and conditions. Part of a negotiation includes carefully reading the contract as presented and determining, with the client, what is acceptable and what needs to be negotiated. 1-3 hours

Green Trends

What’s the current buzz on Green? Find out what’s trending and how to identify new materials, methods and techniques in building. This course covers new construction and retrofitting, greening the MLS, adjusting for green features and understanding what motivates buyers. 2.5-4 hours

Hybrid Appraisals–Safe or Sorry?

WATCH TRAILER We’ll explore hybrid appraisal models being used by some appraisal management companies in which another person, such as a real estate licensee, collects data and takes photos of a property. This information is then passed on to a certified real estate appraiser who performs a desk-top appraisal using the information provided by the third party. We will explore USPAP compliance, E & O insurance coverage and if this is just a simpler way to do more appraisals or something with inherent risk. 1-3 hours

I Have an Idea for a Course: Now What?

Instructor Development Workshop This is a course on how to write a course and get it approved by a licensing board, and make the students want to take it! We review Bloom’s taxonomy, and work on it in class, writing learning objectives. We draw on the three learning domains (which will be reviewed, students do not need to take all of these courses, or in any order) and discuss and plan how to implement the ideas. We practice writing case studies, and we explore scaffolding, which is building a skill set with a learner so that they progress from a lack of knowledge to competence. 1-3 hours

Navigating Cooperation with Competition

The real estate business is uniquely cooperative and competitive. To succeed in real estate, agents need to know how to cooperate, compromise and–above all–remain professional. Agents owe duties to their clients, customers and to all consumers. We will review the NAR Code of Ethics and the requirements for presentation of offers, disclosures and notices to consumers and other agents. 1-3 hours; Broker-Manager Version Available

Policy Matters! Designing Your Office Policy Manual

An office policy and procedures manual can be the most dynamic document you have in your broker arsenal. Real estate licensees affiliated with a brokerage look to management for guidance in determining how they will respond to specific real estate situations that may or may not be covered by real estate law. Reduce your vicarious liability for licensee performance and build a firm foundation for your company mission and vision by attending this vital course on building your office policies. 3-4 hours

Pricing & Appraisals in a Changing Market

This fast-paced session is designed to assist both appraisers and agents in the challenge of a rapidly changing market, from extremely low inventory and multiple offers above listing price, to rising rates with cash strapped buyers. This market has created friction between appraisers, who must follow USPAP and lender guidelines, and can only use the comparable sales that exist--and agents. Agents are also using escalation clauses, as well as an appraisal contingency. Both groups need to learn what the other side’s role is, as well as consider the inevitable market changes affecting both buyers and sellers who bought or sold at a different point in the market.

  • When the comps aren’t there—what happens?
  • When the market is moving quickly, what can an appraiser do?
  • How should buyers be advised if going over listed price may mean the property will not appraise?
  • What will happen when this cycle ends (and it will)?

1-4 hours

Pricing the Oddball: Why Relevant Characteristics Matter

To price that three bedroom ranch or two-story Colonial, you do a CMA—right? You compare the property to others like it which have sold. What do you do with an earth berm house? A geodesic dome? A “normal” house with one or more unusual features? What about pricing a non-residential property—a former church or school? There aren’t any comps, so what do you do? We’ll explore how to price that unusual property. Key Takeaways:

  • Determining highest and best use
  • Identifying relevant characteristics
  • Calculating the “plus” or “minus” of a feature
  • Applying real estate valuation principles to everyday use
  • 2-3 hours

    ‘Pricing the Oddball: Why Relevant Characteristics Matter’ presented by Melanie McLane was one of the best I've experienced. Melanie delivered organized, relevant and valuable information. She was entertaining and captivating. I would highly recommend her as a repeat presenter. Thanks for bringing this delightful and valuable webinar to REBI members.” - Debra Lindsey, Broker, Better Homes and Gardens Real Estate Lindsey Realty

Procuring Cause: Whose Commission Is It, Anyway?

For Association Staff  Commission issues affect REALTOR® Associations, as well as REALTORS®. When a dispute over a commission arises, the local association executive or staff may need to convene an arbitration hearing panel. Guiding a hearing panel through an arbitration hearing is often a challenge for an association executive or professional standards administrator, particularly if there are few such hearings at their local association. This workshop is designed to assist the association executive or professional standards administrator to work confidently with arbitration panels for the benefit of the association’s members. 1-3 hours

Risk Management: What You Say and Do Can Be Used Against You

Real estate licensees have duties and responsibilities to consumers as well as their customers and clients. These duties are based on federal, state and local laws and regulations. Participants in this course will learn more about fiduciary duties, the most frequent claims against agents, misrepresentation and fraud, agency, fair housing, escrow and risk reduction. 2.5–4 hours

So What Have You Done for Me Lately?

For Association Staff  Many members take the association and its many activities for granted. Some, if not many, members are ignorant of the amount of services provided by an association. Many members think of the board as “only the MLS” and tend to see membership as a cost of doing business, not a benefit. In this workshop, we’ll discuss ways to both increase value to the members as well as communicate to the members the value added by an association. 1-3 hours

The Power of Synergy: How to Work with Volunteers

For Association Staff   The association executive sets the association culture, which should involve mutual respect and shared goals. Not all volunteers are on board with the association culture. Some volunteers become involved because of personal agendas, whether it is building a resume or trying to “fix the board.” The AE is also challenged with drawing members from various specialties into the association as well as bringing in fresh faces and developing future leadership. Gain tips and techniques you need to interact with your diverse members while still accomplishing association goals. 1-3 hours

Valuing Land

This course explores the many facets of valuing land, from determining highest and best use to identifying relevant characteristics which affect value. Methodologies of valuing land and making adjustments will be explored, including unit comparisons. We’ll discuss why land valuation can be one of the most complex appraisal assignments. 3 hours

What Am I Doing Here?

Instructor Development Workshop This is Melanie’s basic IDW and it covers things all instructors need to learn or be reminded about. That includes Knowles’ five learning assumptions, the four types of adult learners, the three learning domains and how to identify and prepare your teaching plan to match up with your students and the domain best suited to the topic. 1-3 hours

What’s It Worth?

This fast-paced session is packed with information to help REALTORS® understand the various facets of property pricing and evaluation while comparing and contrasting a BPO/CMA and an appraisal. You’ll get useful tips for accurately pricing a property based on analyzing supply and demand in a marketplace, focusing on the type of property and neighborhood, establishing neighborhood parameters in terms of price range and price per square foot, analyzing sales data with respect to units of comparison and more. Led by a nationally recognized appraisal instructor, active appraiser AND agent, you’ll better understand “where they got THAT number.” 3-4 hours

AVAILABLE DESIGNATION/CERTIFICATION COURSES

ABR Core Course, Accredited Buyer Representative VIEW TESTIMONIAL

  • ABR Electives:
    • Real Estate Marketing Reboot
    • Successful Buyer Representation in New Home Sales
    • Successful Buyer Representation in Relocation
    • Buyers by Generation

PSA, Pricing Strategy Advisor:

  • Pricing Strategies: Mastering the CMA (Melanie is co-author and lead instructor)

Green Day 1: The Resource-Efficient Home – Retrofits, Remodels, Renovations, and New Home Construction

Green Day 2: Why All Clients are Green and How to Represent Them

CRB, Certified Real Estate Brokerage Manager Courses:

  • Business Planning for Maximum Results, Position Your Business for Profit,
  • Real Estate is Risky Business,
  • Sales Leadership that Drives Performance,
  • Show Me the Money: Compensation Planning (Melanie wrote this session)

RENE, Real Estate Negotiation Expert

RSPS, Resort and Second-Home Property Specialist:

  • Home Sweet Home (Melanie was editor of the latest rewrite & named “RSPS of 2012”)

SFR, Short Sales & Foreclosure Resource Certification

SRES, Seniors Real Estate Specialist

SRS, Sellers Representative Specialist

First, I want to say what an EXCELLENT instructor you are. Not only the knowledge, but the delivery, engagement, and kindness you show.” Mark W. Re, Vice President & Regional Manager CNY/NNY Region, Howard Hanna

Real estate agent and appraiser educator, Melanie J. McLane has decades of experience in all facets of real estate education: from course development to the presentation. She is a REBAC Hall of Fame trainer and was RSPS of the Year in 2012. She was recently named Pennsylvania’s REALTOR® of the Year.

Melanie is a certified appraiser, licensed associate broker, and seasoned real estate educator.

Decades of experience in the real estate industry, she has owned and operated a real estate brokerage, taught everything from pre-licensing through designation courses, and continues to practice as both an appraiser and an associate broker. She is a certified USPAP instructor.

In addition to her own courses, Melanie’s sessions include most of the National Association of  REALTORS®, REBI and REBAC courses.

I want to express gratitude and appreciation for not only your outstanding teaching but for your patience and understanding. We’ve received nothing but positive feedback about the class and your instruction! We look forward to the opportunity to work with you in the future.”– Hanna Mock, Director of Professional Development, Boise Regional REALTORS®

“Thanks – That tax webinar was really FILLED with information – I’ll have to listen to that again and am going to download it – however; again reminds me/us NEVER to give any kind of advice.  Terrific information on international clients – and wish that I would have listened to that BEFORE my English people came in – now that they’ve left with all kinds of questions, I’m following up with what I learned.  Also, the networking info was great and I look forward to meeting him at the Symposium. Lots of good ideas for future blogs after listening to these!”

–Susan Jacobsen, REALTOR®, Hilton Head, South Carolina

 

“Thank you so much and thank you for your wonderful course. I am very impressed with you, your knowledge and your gift of teaching. If only all time spent in class was as worthwhile as the time I spent with you.My thanks again . . . “

–Ester Seguiti, REALTOR®

 

“Thank you for a great class the past 2 days this week! You were wonderful!  Enjoyed it very much and feel so much smarter!”

–Karla A. Morgan, REALTOR®, ResortQuest Real Estate

 

“I do believe that class you gave yesterday was the best I’ve had in years.  It was given professionally, and you have SO much knowledge, wish you lived locally because I WOULD take you to lunch!  Thanks so much for your hard work and dedication to us.”

–Peggy S. Conaway, Associate Broker, RE/MAX Town & Country

 

“Thank you so much!  I can’t tell you how much I learned in such a short period of time. The information and knowledge you imparted in the time allotted was fantastic.  Thank you for sharing.  I hope to see you in a future class!”

–Michelle T. Shine, McKinney Real Estate, Binghamton, NY

 

“Your class is always full of helpful hints, candid advice and practical solutions to sometimes uncomfortable situations.”

–Joe Varacallo, President, Coldwell Banker Developac Realty, DuBois, PA

 

From Triple Play 2011

  • Excellent presentation of a complicated subject.
  • Extremely good presenter‐‐great material and follow-up.
  • I have taken several of Melanie’s classes and get a lot of useful information out of each one. I will continue to take her classes as long as she offers them.
  • I’m still talking about Melanie’s advice!
  • Melanie is always very helpful and provided me with more information after the convention.
  • Melanie was fantastic. The content was more than I expected and I learned alot. Her presentation was great.
  • This was my first class with Melanie and I thought she was great, she went at a comfortable pace, conveyed a lot of content and even offered to email her personal files. I won’t miss her class again.
  • Wonderful information, excellent speaker, I learned so much in this sessions!
  • Excellent content and Melanie is a wonderful speaker. Kept your attention throughout the
  • Great class and excellent speaker!
  • Great information. Time well spent.
  • I thought the speaker was great, very knowledgeable. Would like to see her back.
  • Melanie is always a great speaker!
  • Melanie was informative and professional. The presentation was excellent!
  • OUTSTANDING!
  • Always enjoy her classes!
  • Another great instructor who can be relied upon to give a great class year in and year out.
  • Excellent instructor ‐ even with the oversized class ‐ kept your attention.
  • Excellent session! Information was clear and communicated to the crowd very well.
  • Excellent speaker and very informative, from both the realtor and appraiser viewpoints.
  • Excellent, great speaker, held my attention for the entire 3 hours.
  • Excellent, obviously well prepared speaker offering a wealth of useful information.
  • Exceptional teacher.
  • Love this speaker. She tied it all together with humor and candor.
  • Melanie is always a pleasure to hear.
  • Melanie obviously is extremely knowledgeable and a great presenter. She spoke with great ease of the current issues relevant in today’s market. Her insight and understanding of the cyclical nature of real estate was very encouraging and she also gave us a lot of useful tips and websites that will come in very handy. Another great afternoon chock full of learning!!
  • Melanie is so “one of us” and always is on top of the industry changes. Great ideas and much to think about.
  • She was hilarious and made the session very enjoyable.
  • Very informative for all experience levels of agents.

 

“I am a CCIM, perform market analysis and appraisal work,  and am co-owner of a brokerage firm;  the core courses of the CCIM designation are outstanding educational classes that teach the CCIM had to break down a problem and find opportunities for themselves and their clients; in a similar way, Melanie does a very good job of taking the complex and making it simple and I think it would be invaluable for any broker or appraiser to participate in one of her sessions as they would find gold nuggets of information that they could put to work immediately for their business and their clients. I definitely found some “gold nuggets” I will put to work immediately.” –Peter A. Frandano, CCIMPrincipal, Southport Realty, Inc.

 

“Melanie was wonderful, engaging, fun and extremely interesting. Class flew by … and the content was fabulous!” –Martha D. McAuliffe, Coldwell Banker Residential Brokerage

 

“I really enjoyed and even learned a few things at the 2 presentations I attended of yours.”

–Bill Tippenhauer, Lamon Associates

 

From the South Dakota Assoc. of REALTORS®, 11-15-12:

  • “Great class!”
  • “Excellent Instructor! Please come back often!”
  • “I really enjoyed the instructor & class content.”
  • “Instructor did a great job of making the class informational & interesting.”
  • “Great teacher, knowledgeable and good sense of humor.”
  • “Very informative! Thank you!”
  • “Instructor was excellent!”

 

From Indiana ABR 9-19-13

  • “Very interactive. Very knowledgeable.”
  • “Very good communication skills.”
  • “Energetic, well spoken. Had great examples.”
  • “Great presenter and really made the course worth taking.”
  • “Witty!”
  • “Well organized and fast-paced.”
  • “Can speak to all levels. Very engaging.”
  • “Engaging. Great stories!”
  • “Enjoyed this course. I now have many new ways to enhance my business!”
  • “Excellent instructor! Material was very well presented.”

 

“I wanted to thank you for your OUTSTANDING class for ABR in Carmel, Indiana.  My brain was smoking after that two days simply from the terrific tips and shared info… I so look forward to you coming back!”

–Michell Jacobs-Meredith, F.C. Tucker Company, Inc.

 

 

“Melanie is a consummate professional. She goes above and beyond in preparation for teaching in your state by researching, knowing and understanding your state laws as they apply to the course material. The fact that Melanie wears both an Appraiser and a REALTOR® hat is a benefit to you and your members. She is a gem to work with and my members have given her great evaluations each time she has visited our association. Melanie is an excellent instructor and she knows real estate!” Michelle K. Ahrens, Director of Education/Communications, REALTOR® Association of the Sioux Empire, Inc.

 

“Great classes and superior presentation! I love an instructor that makes me smile while I learn.” –Susan Bice, Kearney, NE

 

“The Nebraska Realtors absolutely love Melanie McLane. Melanie knows and loves her topics and communicates very well with agents. She keeps everyone awake and interested the entire time. You can’t go wrong hiring Melanie!” – Christie Bevington, Nebraska REALTORS®  Assn.

 

“I can’t believe she made the subject of ethics so entertaining. She was fantastic! Her knowledge was inspiring.” – Matt Kirkland, Realty Works, Lincoln, NE

 

From OAR Winter Conference – January 17, 2017

  • “I have been a Realtor for about 30 years and CABR Realtor of the Year and this was The Best CE Class I have ever taken.”
  • “This was my favorite course at Winter Conference.”
  • “I am very experienced at negotiation, have done it for many years and took similar courses years ago. With all that said, I was impressed with the specific content and terms used during the instruction of the course. I think that for many in the room it was a very valuable and well done presentation. She did a great job.”
  • “Melanie was very knowledgeable and informative! I enjoyed her class very much!”
  • “Informative and Engaging and great knowledge of material! Bring her back!”
  • “Well prepared and held the room’s attention.”
  • “This was the best class that I took in the 3 days that I was there.”
  • “Excellent instructor. Really kept our attention!”
  • “Melanie was easy to understand, used new terms I plan to use.”
  • “Overall experience was great. I enjoyed myself and got plenty of knowledge!”

 

 

“Finishing my CE listening to my hands down FAVORITE instructor ever Melanie Jackson McLane 💗. Melanie’s courses are some of my favorites and it’s like sitting down with a friend discussing all things real estate!!” –Michell Jacobs-Meredith

 

“I was in your class in Altoona this past Thursday and wanted to reach out to you. I just got my license in June and am only in the midst of my first deal. You are such an insightful and inspiring teacher. I benefited greatly from your class and hope to learn more from you in the future. I also wanted to apologize as I was a bit distracted during the afternoon session, but only because you brought attention to some issues I hadn’t considered and I wanted to rectify the situation immediately. I am looking forward to meeting you again! Thank you.” — Sophia Vaughn, Realtor, Perry Wellington Realty, LLC

 

“You definitely are a natural and great at teaching! You have no idea how much I appreciate what you do and how easy you are to work with.” -Stephanie Kennedy, Director of Professional Development, REALTOR Association of York and Adams Counties, Inc.

 

“You’re the best instructor, by far, in all courses I’ve taken in real estate. The information you impart is so valuable and long remembered after the class. Your comfortable method of teaching is also a pleasure, engaging everyone, and not putting anyone on the spot for an answer. It’s a pleasure to take a class with you!” –Joan S. Bushey, Realtor, CRS, GRI, SRES, ABR, e-PRO, Berkshire Hathaway

 

“Just a brief note to thank you for the wonderful job on the Compensation Virtual Course (webinar).  The course was excellent and your delivery was perfect. The largest attended and everyone stayed on till the bitter end!  Usually, we have quite a few early drop offs, but not with this one. It confirms the participants’ high interest level. You definitely had their attention.”

-Maria A. Cardenas, Director of Professional Development, Real Estate Business Institute (REBI)

 

“I just have to tell you that Melanie Totally Rocked it. She did a FABULOUS job.  Great content and she did an awesome job at telling stories that related to her discussion. The students loved her…” -Christie Bevington, Chief Operating Officer, Nebraska REALTORS® Association

 

 

“We had more positive feedback on Melanie as an instructor than any other instructor that we have had in the nearly 4 years that I have been here. Our members raved about Melanie, and she was great to work with form staff perspective.” – Sonya McCloney, Operations Manager, Missoula Organization of REALTORS®

 

“She is a wealth of knowledge and our members like that when she teaches she teaches to the meat, there’s no fluff with her.” –  Lacy Schuldt, Director of Education and Professional Development, Minneapolis Area REALTORS®

“I have had a great response from the agents who attended the class. They said she was a fantastic speaker. She took the time to read up on our state regulations which was nice because she didn’t rely on us to teach her. I would highly recommend Melanie to anyone who was looking to put on a CE class.  We had a little hiccup in the beginning because the facility didn’t have a projector  (that was my fault), but with a little extra running around, I got it taken care of.  She didn’t let that bother her and started the class without it and handled my mistake like a pro.”  – Lisa Slusarsky, Century 21, Columbus, NE

 

“It went amazing!!!  Melanie was great and everyone really appreciated it being viz Zoom right now…. and they all stayed on their cameras so that was great!  We ended up with 29 participants….a good number to all contribute.  Melanie pulled them all out of their quiet little shells…and they got better about talking as we went along…We love Melanie!  And can’t wait for her to be able to travel here again!” – Carma J. Miller, Executive Officer, Teton Board of REALTORS®

 

“Amazing! That first class (Multiple Offers) could have been an 8 hour class, the information was so good. The class was engaged and it flew by. Reviews were awesome. She’s always a pleasure to work with!”

– Brandy Purcell Hartman, RCE, CAE, Mount Rushmore Board of REALTORS®

 

“I just wanted to let you know, you were the most informative teacher I have ever listened to in the last 6 years I have represented buyers and sellers in Lincoln, NE. I thoroughly enjoyed your class and learned a lot from you. I really hope I get to take another class from you in the future. Thank you so much for being an amazing teacher!” –  Sara Sanford, BancWise Realty

 

“It was a fabulous day!!!!  Melanie was AMAZING!!!!  I think this sums it up for us, some instructors are knowledgeable, some instructors are funny.  Melanie is BOTH and we never seem to get that!  She was a breath of fresh air to say the least and she made the rest of us look good 🙂”

– Katrina Delabruere, Director of Professional Development, Vermont Association of Realtors®

 

“All of the evaluations were very positive – 5’s across the board (on a 1 – 5  scale). We had a lot of comments on her fun personality, her level of experience and knowledge, and engagement with the class. All of that is even better considering one of the classes met the NAR ethics requirements!” – Emily Archer MBA, Director of Education, Boise Regional REALTORS®

 

“First, I want to say what an EXCELLENT instructor you are. Not only the knowledge, but the delivery, engagement, and kindness you show.” – Mark W. Re, Vice President & Regional Manager CNY/NNY Region, Howard Hanna

“Melanie- Thank you for sharing your vast knowledge about multiple offers and transaction ethics in the Multiple Offers class you taught at RASE this past week.  Everyone was engaged as you shared because of the pertinent content and your humorous delivery style!  I will be at any classes you teach in the future and will promote you heavily!” – Kim Schafer, Career Development Team, REALTOR® Association of the Sioux Empire, Inc. 

 

(RENE) “The feedback from the class was great! I had a ton of people praising Melanie’s teaching style and asking when she would be back.” – Lexie Pease, Director of Professional Development, Boise Regional REALTORS® 

 

(RENE) “It went so well! The students absolutely loved her and kept asking when she would be back. She was engaging, funny, well spoken, and knowledgeable. And a personal note, she is a pleasure to work with, and always a delight to see her.” – Amanda Pannell, Director of Education and Events, Idaho REALTORS®

 

“Just a quick note to let you know that the webinar ‘Pricing the Oddball: Why Relevant Characteristics Matter’ presented by Melanie McLane was one of the best I’ve experienced. Melanie delivered organized, relevant and valuable information. She was entertaining and captivating. I would highly recommend her as a repeat presenter. Thanks for bringing this delightful and valuable webinar to REBI members.” – Debra Lindsey, Broker,

Better Homes and Gardens Real Estate Lindsey Realty

 

“On behalf of Boise Regional REALTORS®, as well as personally, I want to express gratitude and appreciation for not only your outstanding teaching but for your patience and understanding. We have received nothing but positive feedback from the students about the class and your instruction!  We look forward to the opportunity to work with you in the future as we strive to continue to provide our members with top-notch educational offerings.” –  Hanna Mock, Director of Professional Development, Boise Regional REALTORS®

 

“Melanie McLane’s Smart, Green, Adaptive class was a big hit with our members. She kept the entire room engaged and hanging on her every word! The content was rich, timely and much needed on such an important topic. I can’t say enough good things about Melanie and her class. She’s a consummate professional, easy to work with and loved by attendees (and Education Directors)!” O’Hara Keszler, AHWD, C2EX | Professional Development Director, Memphis Area Association of REALTORS®

Watch Melanie in Action

Some of Melanie McLane’s Past Clients

  • knoxville AAOR logo
  • BHHS Fox & Roach logo

She is a wealth of knowledge and our members like that when she teaches she teaches to the meat, there’s no fluff with her.

Lacy Schuldt
Director of Education and Professional Development
Minneapolis Area REALTORS®

Thank you so much and thank you for your wonderful course. I am very impressed with you, your knowledge and your gift of teaching. If only all time spent in class was as worthwhile as the time I spent with you. My thanks again …

Ester Seguiti
REALTOR®

I just wanted to let you know, you were the most informative teacher I have ever listened to in the last 6 years I have represented buyers and sellers in Lincoln, NE. I thoroughly enjoyed your class and learned a lot from you. I really hope I get to take another class from you in the future. Thank you so much for being an amazing teacher!

Sara Sandford
BancWise Realty

Availability Inquiry

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  • MM slash DD slash YYYY
    Second choice of date for presentation.
Katapult MarketingMelanie McLane