Certificate Course · This course gives you a better understanding of generational characteristics to help you adapt your communications, marketing, and face-to-face interactions while providing the services that buyer-clients value. 1 day

Explore ways to add value to a transaction or create value in another niche! Better assist consumers by knowing how to identify the highest and best use; determining whether a proposed improvement will result in increasing or decreasing returns; evaluating whether a property should be rehabbed, remodeled or torn down; crunching the numbers on income-producing properties to determine the return and analyzing the effect of a 1031 Exchange versus a straight sale on a property.

4-7 hours; Alternate Title: Consult Your Way to More Income

Learn how to create professional real estate marketing without expensive design fees. Join internationally recognized speaker Alex Camelio as he shows you how to:
· Save time by setting up your Canva account with your branded colors and images.
· Create highly engaging social media posts.
· Design a postcard or letter that gets read and responded to.
· Build a captivating video template you can use over and over again … and much more.
Special Bonus: You’ll also receive 3 time tested custom templates you can use that day! 1 hour

As a real estate agent, delivering seminars is a part of the landscape. Some agents like it and some agents give it a thumbs down because it makes them nervous … out of their element. This workshop explores how you can deliver presentation content to your prospects, customers and clients with confidence. You want to be credible and you want to be clear. And, you also want your customers to be informed enough to move to action WITH YOU! Download Promo 60-90 mins

Keynote · Video · Being your own boss means wearing two hats: CEO and staff. While most training focuses on executing tasks (staff work), little attention is given to optimizing your own workflow - often leading to frustration and burnout. Take charge and lead by learning how to set standards, eliminate excuses, and maintain morale. This session is for anyone feeling unsatisfied or frustrated at work and ready for some 'wins' in life. 45-60 minutes; The training version of this session, How to Set Standards and Stay Motivated, is also available.

Do you wish your Facebook ads, posts, emails or even sales letters would perform better? Neuro Linguistic Programming (NLP) is a how-to manual for our brain’s response to language. In short, it’s the way in which our brains interpret marketing, and as sales people we can use an understanding of NLP to get a better response! Join Alex Camelio to learn more about this psychological secret that can improve the response you get to all of your marketing campaigns. 1 hour

KEYNOTE The full class based on the popular book that was recently released, this class addresses the big things agents need to do to go from chasing commission checks and to instead start closing customers for life. This focuses on getting the three things agents most need to get right (themselves, the customer, and their product). The failure to get these things right is the leading cause of underperformance, burnout, and agents quitting that ravages our industry. By addressing these things, we empower agents to take control of their business and their life to achieve the best success possible. 1-2 hours

Video · What is so special about real estate? You would be shocked at how poorly many real estate professionals understand their amazing product. This session teaches you how to truly talk about real estate and know exactly what makes it such a wonderful opportunity for your clients. 2-3 hours

Video · As real estate licensees, we work for our clients, but we work with other agents, and the interactions we have with our colleagues can impact our clients’ experience, for better or for worse. In this session, we will explore building better relationships with other agents with the intent to leverage associations to our clients’ advantage ... and to our own professional benefit and for the betterment of our industry as a whole. 1-3 hours

This course combines Ethics and Fair Housing into a comprehensive session. It includes engaging discussions on ethical dilemmas, dispute resolution techniques, Code updates, Fair Housing laws, HUD guidelines for advertising compliance, and industry best practices. Additionally, proactive safety measures for licensees are also covered. This course satisfies the NAR Fair Housing requirement or COE requirement; 3-4 hours

All of the evaluations were very positive – 5’s across the board (on a 1 – 5 scale). We had a lot of comments on her fun personality, her level of experience and knowledge and engagement with the class!” - Emily Archer MBA, Director of Education, Boise Regional REALTORS®

Commercial Investment Analysis 1, Part 1: Understand the Math Driving Decisions
Investors care about the numbers and for many agents the numbers are the very thing that trips them up. In this session, you'll find out how to use "the numbers" to make the case for your product and demonstrate your professional expertise. Gain confidence in analyzing cap rates, TVM (time value of money) calculations, internal rates of return, and net present values, enhancing your ability to quantify investment value for clients. 3-4 hours

Commercial Investment Analysis 1, Part 2: Understand Future Value, Rent Growth & IRR
The second part of Commercial investment Analysis 1 picks up right where part 1 leaves off and explains how to predict and value future growth of the customer's purchase. You'll learn how to create a pro forma and to do TVM (time value of money) calculations, internal rates of return, and net present values with confidence. Gain a deeper understanding of long-term product value and effectively convey it to clients. 3 hours

Commercial Investment Analysis 2: Evaluate Debt Use Over Time
This class builds on the analysis skills taught in Commercial Investment Analysis 1 by incorporating the use of debt, a powerful tool in real estate. The ability to know if - and to what extent - debt enhances investor capital performance is something every serious real estate professional must be able to do. In this session, we'll cover topics from cash on cash returns to internal rates of return with debt service, including the impact of tax benefits on returns. 3-4 hours

Commercial Investment Analysis 3: Real Properties & Real Problems
In this class, agents will put together all they've learned from previous sessions to help a customer chose from the available property options for a 1031 exchange. They will provide a full analysis of several different properties, the expected growth, the tax consequences, and benefits to their customer. This class takes the ideas from the previous classes and puts real world consequences on the table in order to show agents how to use their knowledge to close customers for life. 6 hours

Video · Commercial real estate is very different from residential, especially in the paperwork. In this session we'll examine LOI, the commercial contract, optional clauses, and the closing process, along with lender-related considerations. Knowing your contract is key. Learn the ins and outs of your contract and how to explain it effectively to your customer, ensuring you're their indispensable asset from start to finish. 1-3 hours

Video · Professional investors force appreciation through value-add strategies and stabilization — and they need agents who understand how. This course covers value-add execution, stabilization tactics, property-type-specific management, crisis handling, lease negotiation, and capital improvement prioritization. Stop watching investor clients walk to someone else. Four hours of practical training that builds a lucrative commercial niche and positions you as the advisor serious investors actually want. 2-4 hours

Unlock your full potential in client interactions by harnessing NLP (Neuro-Linguistic Programming) techniques and DiSC behavioral profiling. Learn how to connect, communicate, and close more effectively, refining your soft skills to drive better results and client satisfaction. Great for active agents and as well as leadership. 3 hours

Keynote or Session · You are the connector in the real estate transaction: Agents are at the beginning with the initial planning with the client, and in ongoing work with the vendors and other agents through the whole transaction to the close and beyond. Does your communication and collaboration improve your business and the client's experience? An ability to listen and guide the environment will help you be the real estate professional they return to again and again! 1 hour

Watch Melanie Discuss or Read Transcript In this session, we'll delve into the implications of the proposed NAR settlement, including the exclusion of compensation offers via the MLS and the necessity for buyer agency agreements. We'll also discuss articulating our value to sellers, buyers, and fellow agents, as well as strategies for conducting effective buyer counseling sessions and securing agency agreements with clients. 2-4 hours

Tailored for leaders within traditional brokerage companies, we provide an assessment of new business models. This session explores the trends, models and strategies that are revolutionizing the industry equipping leaders with the insights needed to refine value proposition, boost recruitment efforts, and enhance retention rates positioning their brokerage for success in the ever-evolving real estate landscape. 45-90 minutes

In real estate, conflict can arise from differing expectations and high-stakes negotiations. This session discusses how emotional intelligence can help real estate agents build and maintain strong client relationships, even in the face of conflict. Leave with a concise set of tools and mindsets to help agents turn conflicts into opportunities for stronger client bonds. By focusing on empathy, clarity, and proactive problem-solving, agents can elevate their client service and reputation. 1 hour

Keynote · Explore how to thrive by combining human connection with technological advancement. Walk away with clear strategies to build stronger relationships, leverage innovation, and take decisive action to win in the market ahead. 45-90 minutes

Nick's presentation on technology and innovation was exactly what our team needed. He challenged us to think differently while providing the frameworks to actually execute on change." Chief Strategy Officer, Real Estate Franchise Network

Strengthen the core of your real estate business by starting with your clients. Build a healthy and organized business so you can create an excellent experience for clients and establish a base for referral business. Monica will discuss the core pillars of professionalism, income, expenses, and networking, while perfecting the craft of customer service. You will leave with strategies, resources and tools that create wins for you and your clients. 3 hours

The classes were fantastic and all raved about Monica! Many asked when she was coming back!" Jennifer Singleton Wells, Director of Professional Development, Montgomery Area Association of REALTORS®

You only have a few seconds to make a sales impression. Learn tried and true scripts and dialogues to make you more effective with every client opportunity. 45 minutes-1 hour

Certificate Course · This course provides you with knowledge and skills to help you recognize and take advantage of business opportunities, create methods for developing a relocation real estate niche, deliver positive results for all transaction stakeholders, and gain valuable referrals. 1 day

In this session, we will explore how each attendee can leverage many Generative Artificial Intelligence (AI) tools including OpenAI’s ChatGPT & Dalle, Google’s Bard & Imagen, Canva’s Magic Studio, MidJourney, Descript, D-id, Synthesia, and more to develop effective content and marketing materials to help them connect with consumers, crush it on search engines, social media, videos, and more. Plus how to create an entire year's worth of multi-media content and marketing materials in just minutes! Board/Association, Broker, and Instructor Versions Available; 1-2 hours

Get a demonstration of Canva, the most popular marketing design program, to help you easily build your own marketing materials (business cards, flyers, postcards, brochures, social media posts, cover photos, animations, videos, and more). Get step-by-step instructions and assistance on how to use Canva, so by the end of the session, you can be your own designer!
· Identify how to use Canva to create online and offline marketing materials.
· Identify how to use Canva to create videos to promote your board information and events.
· List tools and sources to ensure created marketing materials are copyright-safe.
Board/Association and Instructor Versions Available; 2-4 hours

Are you ready to set up your annual Marketing Calendar for success? Join internationally renowned marketing expert Alex Camelio for this interactive workshop where you’ll go step-by-step through creating your very own Marketing Calendar that you can be confident will produce results. You’ll walk away with a marketing plan that will help you generate new business consistently throughout the year. An understanding of the Top Marketing Opportunities for the coming year and how you can incorporate them into your business. A Marketing Calendar Template you can use for years to come. This workshop will be jam packed with proven strategies that maximize the return on every dollar you invest in promoting your business, so you won’t want to miss it! Sign up today to make sure your Marketing Plan is 100% for next year! 1 hour

For Association/Board Staff · Associations struggle to demonstrate membership value, particularly to the next generation of realtors. Education, once vital, now lacks appeal as topics like social media and technology are second nature to new members. We'll explore leveraging available resources to overhaul educational offerings, engaging the next generation in fresh, innovative ways to highlight the value of association membership. 1 hour

The most successful negotiators get the best outcomes for clients by thinking outside the box. This session pushes you out of your comfort zone to think differently. We’ll explore the impacts of perception versus reality on the transaction and how emotional intelligence affects the negotiation process. You’ll walk away with fresh, new approaches and innovative options for even the most difficult negotiation. Maura is a graduate of the Harvard Negotiation Institute at Harvard Law. 1-3 hours; 3 hour version includes self-assessment(s), small group discussion and case studies—as time and format allow

When interest rates get higher, the need for creative ways to access the capital necessary to close deals becomes an important and valuable skill set. Understanding the tools used in similar, past markets (such as mortgage assumption, wrap around mortgages, seller financing, etc.) will help you survive. Incorporating the new options that now exist will let you thrive in a market for which most agents are unprepared. 3-4 hours

Make sure you are up to date with the latest market dynamics. Learn how to relay the expertise you provide to help your buyers and sellers successfully navigate the complexities of a real estate transaction. Discover easy-to-implement systems that will ensure you are providing your clients with the highest level of skill and service. From financing rules and regulations to low inventory and competitive market dynamics; empower yourself and your consumer by using dialogue, clear direction, and an ability to know and show how you are the real estate professional in this ever-changing market. 1-3 hours

Today’s buyers and sellers are informed, digitally savvy, and asking deeper questions about value, compensation, and representation. Success in 2026 requires clarity, visibility, emotional intelligence, and systems. Improve your confidence by clearly defining what you do and how you do it and connect with buyers and sellers in the personal ways they want to connect. Give them the data and visuals they want to see with the connection they need. There is opportunity out there. Be the agent who can find the money, the house and the motivation that will help clients get where they want to go. 1 hour

Keynote or Session · Video · Nordstrom, renowned for its outstanding customer service, has a longstanding motto: "If We Sell You Well, Tell Others. If Not, Tell Us." With a focus on prioritizing customers, Nordstrom empowers its salespeople to ensure customer satisfaction. Drawing inspiration from Nordstrom's approach, businesses can redefine their customer service strategies. By translating Nordstrom's principles into practical actions and integrating its values into our own, we can transform our businesses and industry. 1-3 hours

CRS session · Technology has revolutionized the ways we live, shop, socialize, entertain, access information, and conduct business in the modern world. Powered by the Internet, cloud-based tools, social media, and mobile apps, the technology revolution has delivered tremendous positive impact by bridging gaps between cultures, improving quality of life, enhancing operational efficiency and speed, and many other advancements. However, if used without proper safeguards, modern-day technology can expose agents and their clients to many vulnerabilities. Viruses, malware, social engineering, identity theft, and other malicious threats (all of which are growing at alarming rates) are particularly concerning because the nature of the business requires real estate professionals to collect and store their clients’ personally identifiable information. This course empowers you with the strategies and tools you need to navigate your business and clients through the perilous legal, online, and social media world. Course participants also leave with actionable tips and strategies for personal security practices to help secure and protect you and your clients valuable information. 1 day

For Association/Board Staff/Leadership · Learn how to assess your current cybersecurity weaknesses, protect yourself and your members with easy-to-implement low-tech solutions, navigate legal requirements, and more in this perilous digital world. Elevate your awareness of existing threats, establish policies and procedures, and raise the level of care offered to your members. 1-3 hours

Alternate Title: Cybersecurity: Get the Hack Out of Here · It's no secret that with the proliferation of Wire Transfer Fraud, Listing Scams, and many other digital schemes, the real estate industry has become a major target for hackers and fraudsters. They realize real estate professionals are often involved in large transactions and gathering valuable information and typically don't have the proper training, tools, or resources to do so. In this session, you will learn how to assess what current cybersecurity weaknesses you may have, how to protect yourself and your clients with very easy-to-implement low-tech solutions, and how to navigate several laws, NAR policies, and more to ensure you and your clients survive this perilous digital world. Broker Specific Version Available; 1-3 hours
Available Component Sessions, 1 hour each:
• Everything You Need to Know About Cyber Liability Insurance
• Everything You Need to Know About Wire Transfer Fraud
• Top Cyber Scams Targeting Real Estate

It was a wonderful event and we had amazing feedback. Many were surprised at what they did not know. They all asked to have him back.” Meghann Redding, Chief Executive Officer, South Bend Area REALTORS®

A CRS Cybersecurity Certificate program Technology has revolutionized the ways we live, shop, socialize, entertain, access information, and conduct business in the modern world.

Powered by the Internet, cloud-based tools, social media, and mobile apps, the technology revolution has delivered a tremendous positive impact by bridging gaps between cultures, improving quality of life, enhancing operational efficiency and speed, and many other advancements.

However, if used without proper safeguards, modern-day technology can expose agents and their clients to many vulnerabilities. Viruses, malware, social engineering, identity theft, and other malicious threats (all of which are growing at alarming rates) are particularly concerning because the nature of the business requires real estate professionals to collect and store their clients’ personally identifiable information.

This course empowers you with the strategies and tools you need to navigate your business and clients through the perilous legal, online, and social media world. 8 hours

Ashton built his business online with buyers but now has a steady stream of listings he handles each year. In 2013, Ashton personally took over 110 listings with the majority of them coming from repeat customers or customer referrals. Ashton will discuss the tactics he uses to keep in communication with his sphere of influence and will explain how you can preserve the vital relationships you need for your business. 45-60 minutes

In 2020, real estate professionals showcased agility, flexibility, and adaptability in response to the pandemic's challenges. They swiftly adjusted to new regulations, leveraging remote work technologies while prioritizing data security. This session evaluates safety measures in popular apps and platforms, offering best practices for data protection. 1-2 hours

Video · It's Time to Close More & Lose Less!  Deals die in many ways that are not your fault. In this session, learn to identify and address potential deal-killing issues with titles, appraisals, inspections, mortgages, and even other agents. Gain tools to minimize lost deals due to external factors and revive transactions that might otherwise fail, resulting in healthier deals and happier customers.2-4 hours

Is RESPA still being enforced? What’s black box bias? Is a deed pirate like a porch pirate? Is wire fraud still a concern in real estate? There has been a lot of litigation impacting real estate over the last several years, this course examines four recent lawsuits and risk reduction techniques that every real estate licensee should implement immediately to protect consumers and themselves. 1-3 hours

Many agents, coaches and consultants are using webinars as a way to generate sales and clients. And, done correctly, webinars are a fantastic tool to answer prospect questions and help them solve a problem. But, are you delivering just another webinar or are you creating a VIRTUAL EXPERIENCE? Learn how to connect with the people who need the solution you provide. Convert them from prospects into customers and clients by delivering impactful experiences that get noticed! Not tech savvy? Not to worry. This program makes the tech simple and shows you ways to engage, connect and be memorable without tech overwhelm. Download Promo 60-90 mins

Without even knowing it, your marketing could be totally inaccessible to entire parts of the population! Casting the widest net for your marketing is not only the best business practice, it’s also required by law. In this course, we’ll cover the core concepts of designing your websites, print assets, social media posts and more, to be as accessible as possible to the widest audience available, while staying compliant with the law, as well as your board of real estate licensees. 1-3 hours

Get a roadmap to transition from an independent contractor to an expanding business. This session will help you develop a business plan with a clear path for growth through increasing your workforce. You'll learn how to create team standards, a recruiting and hiring strategy for potential talent, and an interviewing model - all with the assistance of AI technology. You'll walk out knowing the systems, tools, processes, and compliance resources to hire, lead, and grow! 2, 4 or 7 hours

When it comes to pricing and profit considerations, most of us simply ask, "What should my pricing be?" when we should be asking, "What should be my pricing strategy?" In this fun and fast-moving presentation, we discuss the nine categories every property manager must understand in order to create a comprehensive business pricing strategy that is both competitive and legally compliant. For example:
• Why client stickiness matters most
• Dynamic pricing and when to use it
• Attractional vs. objectional pricing
• Junk fees vs. fee simplicity
• Measuring business risk
• Ensuring legal compliance and transparency
This session will give attendees a framework to create and implement a business specific pricing strategy that is attractional, legally compliant, and profitable. 1 hour; 2-3 hours (recommended)

What goes into real estate? Dirt, bricks and other building materials, all placed on a site. What are the truths and myths about real estate? In this course, we’ll explore how to value land and buildings using appropriate techniques for both, with particular emphasis on developing a cost approach. We’ll review construction techniques and red flags, as well as identify sources of physical, functional and economic depreciation. Finally, we’ll explore some of the myths about real estate and real estate valuation. 3-7 hours

Video · Distressed sales aren’t easy: someone or something is usually in distress. Find out how to work these deals without YOU becoming the one in distress. Distressed sales volume tends to rise and fall with the market but never really go away. These properties aren't just foreclosures and short sales. They can be the result of divorces, estates, or other situations. Learn skills to make your deal more likely to close--and you less likely to need medication. 1-4 hours

Abhi Golhar is a seasoned speaker known for his quick thinking, engaging communication style, and ability to connect with diverse audiences. With years of experience moderating high-stakes discussions and emceeing events for organizations in healthcare, technology, and entrepreneurship, Abhi ensures every session is vibrant, well-structured, and impactful. He excels at drawing out meaningful insights from panelists, fostering thought-provoking dialogue, and keeping audiences engaged.

As a panelist, Abhi brings a wealth of knowledge in areas such as building generational wealth, leveraging AI and technology for business growth, scaling healthcare ventures, and navigating the entrepreneurial journey. He has served on panels for leadership summits, investor forums, and industry conferences, sharing actionable strategies and thought leadership.

Whether moderating, emceeing, or contributing as a panelist, Abhi’s goal is to elevate every event with a mix of energy, expertise, and relatability.

National Association of REALTORS®’ e-PRO® Certification program As the lead Subject Matter Expert (SME) for the new rebuild of e-Pro, no one is more qualified to deliver NAR's only certification related to technology and its ethical use in the real estate business than co-author Craig Grant.

NAR's two-day e-PRO® certification program helps REALTORS® master the advanced digital marketing techniques of today. With the e-PRO® certification, REALTORS® increases its ability to reach customers, expand its capabilities, and build trust by safeguarding client information. 2 Day Program

What’s the Fed got to do with it? Lots! Economic forces impact real estate in many ways. We’ll discuss the history of economic trends and housing in the United States and give students the tools necessary to look at economic trends in order to be prepared for their effect on the housing market. This course is designed to help appraisers put economic trends in perspective within their market. 2–4 hours

Video · Today's changing market has successful real estate agents developing new skill sets, including a mastery of their marketplace’s economic factors and indicators. Consumers experience information overload along with the media’s overlaying of national factors on local markets. Researching and delivering relevant, dependable market data can be the difference between a listing sitting or selling … or a buyer making a move. Discover the Top 6 Economic Factors affecting your marketplace and current online resources-then how to use this in buyer and seller presentations. 1-3 hours

For Association/Board Staff · Working with members is central to every association staff role: from staffing committee meetings and writing meeting agendas and minutes to planning and running events of all kinds. We will discuss member expectations (and how to manage them), the importance of detailed job descriptions, managing relationships and strategies for handling stressful or negative situations. Working for a REALTOR® Association can be rewarding and exciting but having specific tools at your disposal is crucial. 1 hour