Does anyone ever plan on becoming a felon? Failing to create a plan for your real estate practice can land you in big trouble. RESPA, Fair Housing, and Anti-Trust are topics most real estate licensees have heard before, but never like this! Trista breathes new life into these subjects by providing current case studies of violations and working with attendees to develop risk management techniques that can be immediately implemented. 3-4 hours; Alternate title: No One Looks Good in Horizontal Stripes: How to Avoid a Jailhouse Fashion Statement

Steve Jobs said, “Get closer than ever to your customers.” Social media and the Internet have allowed us to do that. We’re with them as they browse for homes in their living rooms, read our blog posts in coffee shops and peruse our websites on smartphones. All this means providing ever better levels of service: rapidly responding to needs, deftly navigating social media, sharing marketing messages through acceptable channels and more. Online customer service now has the power to define us as real estate professionals. 1-3 hours

Today’s real estate professionals are more receptive to change than ever! Agents finding themselves in this “real estate industry” AI revolution are leaving comfort to seek leadership that understands the challenging landscape! Are you that leader? We’ll discuss 5 focus areas that MUST be on your radar screen: becoming their technology filter, providing an interdependent culture of trust, transparency, and social savvy, delivering relevant training that rocks, and offering market-sensitive financial programs. Join us to learn “Here and Now” recruiting strategies to bring them in the door and then KEEP them there! 1-4 hours

The real estate industry can change quickly and dramatically. Are you still approaching your daily real estate business activities the same way you always have? In this session, you’ll find out whether your systems, practices, ideologies, and services are ahead of their time, ready for prime time, or have just timed out! You’ll be introduced to new and innovative business ideas, concepts, and technology to take your business and your buyer’s or seller’s experience (and results) to the WOW level! 2-4 hours

VIEW TRAILER Get the knowledge essential to being a true asset to your customers. You will learn the language of investment along with math skills to back it up. You’ll even learn how to invest for yourself. Discover how to analyze investment property, work with debt, and confidently present information to investors in a way that makes you stand out as a professional real estate investment specialist. Requires students to download a 10bii financial calculator; 3-4 hours; aka "Investment 1"

He makes it real and susable in our business. Completely relevant!" - Diane Justo, Miami REALTOR®

VIEW TRAILER Ever wanted to know more about flipping houses, how to work with investors, or how to know if a deal is a good one? This comprehensive three-day session provides insight from an investor/agent and real world investment perspectives. This class combines all 6 of the ACE Investment classes (ACE Investment Essentials, ACE Advanced Investment, ACE Crunch Time, ACE Advanced Investment Returns and Projections, ACE Real World Investment, & ACE Real Deals & Returns) into a two and a half day bootcamp focused on making money in real estate. You’ll learn how to work with investors and how to invest yourself. This class is dedicated to teaching you the skills to find and analyze investment property and know a good deal when you see it. You will know how to assess risk, and how to present it to your investors like a pro. Bring in more business, better serve your customer, and equip yourself to participate in the market as well! Requires students to download a 10bii financial calculator; 24 hours; combines all 6 investment sessions

VIEW TRAILER Work-Life balance is NOT a myth for real estate professionals! We'll discuss how you can get there by using hacks to organize and streamline your email, phone, computer, and more. Find out how to get control of your time by being strategically efficient so you can blow the top off your business...all while making your life smoother, simpler, and easier! 1-2 hours; 3 hour workshop version available

These were suggestions I needed, and I have been a REALTOR® for over 20 years.” – Great Falls Webinar Attendee

This class makes me want to hire an assistant and grow my business. I will definitely be using this information to save more time. Thank you.” – Great Falls Webinar Attendee

Learn concrete ways to systemize the most important aspects of business that affect productivity and profit: business of the business, working with buyers and sellers, and marketing systems. 45 minutes-1 hour

VIEW TRAILER Investing always sounds so easy, but it is much harder in real life. In this class, you leave the “ivory tower” and get down and dirty with the investment side of real estate. You will take a good look at the risk of cost overruns, permitting issues, liens, vacancies, changing markets and how to develop an exit strategy. Investing in real estate means getting your hands dirty, and while you won’t go to any properties during this session, you will certainly walk out with a little “dirt under your fingernails.” Requires students to download a 10bii financial calculator; 4 hours; aka "Investment 5"

The past few years have been a wild ride for the real estate industry. Is the ride over, or are there ascents, sharp curves, and dips yet to come? In this session, we’ll discuss what's happened, how the market is guaranteed to change, and how you, as a real estate professional, can position yourself for what's next. With a mix of history, prediction, and inspiration, you'll get useful market information and tips for how best to position yourself to survive and thrive this ride's next 'thrill.'1 hour

More than half of all Fair Housing Act complaints are filed on the basis of disability; many of these alleging a housing provider failed to provide a reasonable accommodation. This session examines Fair Housing Act protections for individuals with disabilities and how housing providers should navigate a reasonable accommodation request. You'll get guidance on differentiating between service and support animals, determining when an accommodation is necessary and what makes a request unreasonable. 1 hour

Upsizing? Downsizing? or Rightsizing? Research shows that 10,000 people turn 65 years old every day. By 2030, 1 out of every 5 Americans will be 65 years or older! With over 20% of our future population potentially part of the Downsizing Generation, real estate professionals need to understand the specific buying and selling requirements of this group. Don’t miss this session filled with checklists, resources, steps, strategies, and real insights gathered from successful experiences working with this niche community of clients. 1-3 hours

Real estate licensees have duties and responsibilities to consumers as well as their customers and clients. These duties are based on federal, state and local laws and regulations. Participants in this course will learn more about fiduciary duties, the most frequent claims against agents, misrepresentation and fraud, agency, fair housing, escrow and risk reduction. 2.5–4 hours

Become a Real Estate Mobile Road Warrior! The Cloud is the key to being a modern business in a multi-device mobile world. And no one offers a better and more secure cloud-based solution to run your business than Google. In this session, each student will learn how to leverage the cloud and the Google ecosystem to help them reduce their business operating costs, improve their work efficiency, communications, and more.
Key Takeaways:
• Improve processes and efficiencies while reducing operational costs by using Google’s cloud-based solutions.
• Leverage certain cloud-based solutions to improve collaboration, communication, and service.
1-4 Hours

Remote agents, teams, and brokerages are growing in numbers...is it right for your business? In this fast paced session, we will review the advantages and disadvantages of this model. You'll hear about the supplies and systems you need to run smoothly, how to handle the hurdles you should expect, and ways to increase productivity while ensuring accountability. We'll share how to institute high level training and create bonding so retention rates are positive in this new virtual environment. 1 hour

Are you applying the leadership principles that allow you to “Connect, Correct, and Collect” and ultimately create a dynamic business, office, or company? Let’s take a close look at how focused leadership builds meaningful relationships, creates healthy boundaries of accountability, and leads to results that make the running of a company or office a profitable experience in every way! 1-2 hours
PAM'S QUOTES FOR LEADERS

A changing real estate market means a skill set shift. You need a back-to-basics approach to generating inventory and marketing yourself to get more listings, but you may still be juggling multiple offers for your sellers AND buyers for well-priced homes. In this session taken right from the trenches of today’s market, Maura will even address the psychology of managing expectations - both for yourself AND your clients - in challenging market conditions. 1-3 hours

Your ‘Running Your Business’ course is always full of valuable information but never has been timelier or more relevant. We wish all our members could attend but were thrilled to have 696 join and stay engaged the entire two hours. We’ve gotten nothing but fantastic comments about your session.” - Maureen Murphy, CMP, CSEP, Vice President of Pro Development, New Jersey REALTORS®

Feel like you are drowning in a sea of social media demands? You need a systematic approach that can generate leads while also building stronger relationships within your community. In this highly engaging presentation, you will discover essential elements, systems and tools you can use to create remarkable social media content that generates more leads and creates more engagement. The best part? It can all be done automatically and most of it is FREE! 1-3 hours

Our members were thrilled with both of Pierre’s presentations. They found him engaging, funny and very motivating. Even between the two sessions, people were coming up to me saying he was a great find and that his presentation was so applicable to the market right now. – Erin O’Brien, CMP, AHWD, C2EX, Program and Event Coordinator, Northeast Association of REALTORS®

To LAST, you have to LIST! Are you willing to work smarter to make opportunities in this market? You’re going to need tried-and-true methods but also new and unique approaches that capture sellers. This session will show you how to identify listing opportunities, deliver a winning listing presentation, and then use easy systems to maximize the sellers’ market dollars! 1-3 hours

VIEW SAMPLE Discover a unique version of best practices! Buyer’s agents will learn multiple offer strategies, effective dialogues, and negotiating techniques to effectively position their client in a competitive environment. Seller’s agents will better understand the dynamics of a multiple offer market, how to maximize the property’s exposure and interest, and how to sell the property for a price that can often exceed list price. 1-3 hours

Savvy consumers expect their real estate professional to offer more market knowledge and experience than what they can uncover themselves online. Sellers want help with pricing the home, marketing the home, and managing the timeline. Are you prepared to give them realistic data that maximizes the sale of the property, regardless of its condition? Do you use Zillow and HGTV to everyone’s benefit? Get tools to not only secure listings but to get them sold. Set your seller up for success by learning how to develop a collaborative relationship where everyone wins. 1-4 hours

Only Available Virtually Understanding the most important needs, fears and emotions of buyers and sellers who are involved in the largest financial transactions of their life is paramount. This course will teach licensees how to better understand the unique and individual needs of each customer/client they deal with by learning to identify the customer’s DiSC behavioral style. 1-3 hours

KEYNOTE Want to run a successful business? You first must recognize you are the CEO of your life and take full responsibility for “the product” your life produces. You must decide where you are going, and then make choices to get there based on the very best version of yourself, the version to which you aspire. The standards you live by should guide how you work, keep you motivated, and persuade those around you to do the same. The life well lived becomes the business well run and both become your legacy. 60-90 minutes

Get buyers from “interested” to the closing table with great systems designed to ensure a smooth, enjoyable buying experience every time. You’ll review the entire process: asking good questions at the first appointment, educating buyers about state agency laws and good representation, showing qualified buyers the right properties, and leading the buyers to a decision. You’ll leave this session with new tools to boost your confidence in every transaction. As an added bonus, we’ll even review some of the finer points of contract preparation that smooth the path to success in a busy market. 1-3 hours

Changing skillsets to meet a shifting market builds the foundation for consistently successful career! Millions of real estate professionals spent years mastering survival in a mega-strong seller’s market, but now even successful, veteran agents are being challenged by the magnitude of this market retraction. In this session, discover the 5 simple steps to aligning your business with a transitioning market and, more importantly, delivering successful sales regardless of market adjustments. 1-2 hours

Real estate agents are not simply real estate agents, they are also business owners. Most real estate professionals do not look at their financials through the eyes of a business owner. In this course, you will understand where your money comes from and what happens to it between the time you receive it and when you get to keep it. You will learn to plan your income and expenses in way that will take you from yawn to yay! 1-4 hours

The saying goes, "Fortune is in the follow-up." This is the struggle: A staggering 48% of salespeople never follow up with a prospect even though 80% of transactions are made on the 5th to 12th contact. Simply needing more leads isn’t the answer, it’s in the follow-up. In this session, you'll discover Four Sequences to the follow-up funnel. It's no secret, disruptors are here! We can’t just communicate to prospects—we must systematically engage with them. 1-3 hours

Is your smart home culturally sensitive? Does your website allow everyone to ‘see’ the latest properties for sale? Technology has changed the way a consumer experiences home buying and selling. If technology is used correctly, everyone benefits. If technology isn’t used correctly, a portion of the population can be neglected. Find out how the application of the ADA and the Fair Housing Act to advertising, websites, apps, and smart home technology will impact your business. 1-3 hours
VIEW ARTICLE

While you read this sentence, 22 new accounts will be opened on Twitter. Of the 100 billion friendships that have been created on Facebook, how many are between your clients and your agents? Did one of your virtual tours add to the hour of video that is uploaded to YouTube every second? The statistics relating to social media are truly staggering. A well-written policies and procedures manual will address the use of social media by the agents in your office and will serve as a guide to agents when they create an online presence. 1-3 hours

For Association Staff   Many members take the association and its many activities for granted. Some, if not many, members are ignorant of the amount of services provided by an association. Many members think of the board as “only the MLS” and tend to see membership as a cost of doing business, not a benefit. In this workshop, we’ll discuss ways to both increase value to the members as well as communicate to the members the value added by an association. 1-3 hours

Are you considering making the leap from Residential Property Management to Commercial Property Management? If so, you will gain knowledge and confidence in this introductory class as we give an overview of the similarities and differences between Residential and Commercial Property Management. We will address ‘must know’ issues including how to do a proper financial analysis on a commercial property, what commercial investors expect of their property managers, how to market and lease commercial space, how to speak the language of ‘investors’, the opportunities available within the commercial world, and how to profit from it all. 1-3 hours

VIEW TRAILER In our digitally-connected world, agents MUST use social media to connect with their audience to demonstrate their local status, market expertise, and winning personality. In this session, you’ll get inspired to use social media platforms in new, exciting, and highly effective ways. With real-life examples and tons of nuts and bolts ideas to implement immediately, you’ll walk out with a social media blueprint to build and grow YOUR business now and in the digital age to come. 1-2 hours; 3 hour workshop version available

Social media is changing our world and the way business is done and clients are earned. This session will show you how to come up with your own social media strategy and an overview of each major social media network (Facebook, Instagram, LinkedIn, Nextdoor, Pinterest, Twitter, Snapchat, TikTok, etc.) so that you can pick which ones you fit you the best and how to do it all in less than 15 minutes per day. 2-4 Hours

All the noise in our culture makes it hard to know when to tune in and when to tune out. There are things our clients need to hear us say in the midst of that noise. Monica Neubauer will teach you the way that today’s clients want to learn and communicate. She will also provide proactive communication tools that can deliver clarity and direction in any transaction. 1 hour

Only Available Virtually More than 60% of consumers will do business with the first person they meet or think of the day they find a need to buy or sell real estate. Is your sphere thinking of you on that day? Or, is your sphere reading another agent’s blog the day they decide to move? How are you protecting your best asset in real estate? Your database is your gold mine and your competitors are moving in. Learn to be top of the mind and to be the “go-to” person for real estate. Learn to create a deep relationship with your database so that you know when change is happening in their lives. Stay in the know and mine for your gold. 1.5 hours

Do you feel trapped in the black hole of marketing? Does it seem like the more time and money you spend, the more frustrated you become? Are you intimated by "social media"? Effective marketing can be achieved by focusing on an education-based concept and a few easy-to-use platforms. In this session, Marc shares the 8 easy and affordable platforms that have helped his business grow 20% each year for over a decade. 1-3 hours

Are you constantly fighting to recruit top producers only to have them snatched away? As the industry has become more crowded, finding and hiring profitable agents has become increasingly difficult. But successful recruiting isn’t about chasing, it’s about generating attraction...so become attractive! In this session, you'll get the recipe for retention, what the new era of agents want in a brokerage and some of the best tips and tricks to attract and keep reliable, loyal and profitable agents.

Key Takeaways:

• How to keep your top producers from jumping ship to your competitors
• Discover what makes a top agent and some of the newest techniques for attracting them online
• Learn how to create a branded online portal to better onboard, train and attract new talent

1-2 hours

You know a smart sales-based business is one that is sustainable over time and provides a high rate of return on your investment of time and money, but you're distracted and worried about which systems to use and where to invest your marketing dollars. It's time to stop “selling” and start SOLVING. Master Ninja Instructor Chandra Hall shows you how concentrating on just 3 key elements can lead to a successful real estate business. You'll get a new action plan with daily, weekly, and monthly activities designed to focus you on creating the professional and personal life you've always wanted. 1-3 hours

Only Available Virtually One of the things we, real estate professionals, love about our business is that we get to talk to people all day long. The problem is that, many times, we talk ourselves right out of business. We talk too much and listen too little. This session is filled with dynamic dialogues and lessons from real-life, real estate scenarios that will have the audience laughing and learning their way to greater success. Coach Jackie will show you how to talk less and say more and how to talk less and gain more respect. 45 minutes-1.5 hours

In this fun and fast-moving session, we will focus on rarely discussed skills necessary for a long-term career in real estate including:

• Knowing which clients to work with and which to avoid
• Finding multiple income streams in the real estate industry
• Hiring and firing essential skills
• When to stop growing and focus on right-sizing your business
• When it is OK to say ‘no’
• How to attract clients without spending money
• How to avoid burnout and create more time
• How to focus on details without losing sight of the big picture

1-3 hours

We all know that it is very important to have a social media presence today. However, it is easy to get bogged down in everything there is to do and all the places you need to be. Ashton brings a fresh approach to being all places at all times online without sacrificing massive amounts of time. 45 minutes-1 hour

CHANGE is inevitable in everyone’s professional and personal life; GROWTH, however, is optional. Using NAR DATA and the EXPERIENCE of successful agents, we have identified KEY strategies to PROPEL your PERFORMANCE. Included are strategies FOCUSED on attracting a large quantity of QUALITY clients...PROACTIVELY identifying and delivering unique/compelling VALUE…PURPOSEFULLY keeping those clients repeating and referring…a time-management system to increase PROFESSIONAL PRODUCTIVITY and PERSONAL BALANCE…and the most current and innovative negotiating strategies. If you are looking to POWER UP your business, this session is for you! Full day

Leads are only as valuable as the time you put into them. Without a system, leads are just names on a spreadsheet. However, with a strong lead generation system – one that includes incubation, follow-up and conversion – leads are not just names and email addresses: leads become relationships, closings and great referral sources. In this session, we’ll discuss how to create a system that not only generates more leads but helps you to convert those leads into loyal clients with a greater success rate. 1-2 hours

The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of how to create and implement a System Manual specific to each position in your company. System Manuals changed our business, and they can change yours too! 1-3 hours

Are you ending your day with the same to-do list you started with? You need a system to keep you on track. Checklists are designed to make accomplishing tasks easier, but often we find ourselves tending to every “fire” that pops up and the items on our list remain undone. If this sounds like you, chances are you’re missing key systems to keep you on track. In Systems Keep You Sane, you’ll get concrete ways to systemize the important aspects affecting productivity and profit: business of the business, working with buyers and sellers, and marketing systems. Know what needs to be done, make tasks easier with streamlined systems, accomplish more, and keep your sanity in check! 1-3 hours

VIEW TRAILER Video marketing is king and if you want to grow your business, you need to OWN IT!! In this interactive and hands-on session, learn what composition, content, and technology you should be using to take your business to the NEXT LEVEL! We'll give you suggestions on the best systems and tools to create, distribute, and market your videos. You'll see examples of great video strategies and even create your own video so you're confident about using video to promote your brand by session's end. 1-2 hours

KEYNOTE  Agents in today's real estate industry revolution are leaving comfort to seek leadership that understands the challenging landscape! Are you that leader? Discover 5 focus areas that MUST be on your radar screen: being their technology filter, providing an interdependent culture of trust, transparency and social savvy, delivering relevant training that rocks, and offering market-sensitive financial programs. Join us to learn recruiting strategies to bring them in the door and then KEEP them there! 1 hour

Everything good about teams can be lost without the proper knowledge, guidance, or experience. You must hire right, share core values, manage the performance of your salespeople, and provide tools and training that matter! You’re going to hear a lively discussion about the 5 stages of growing a successful and profitable team, and how you can avoid the predictable pitfalls that Teams can create. Learn from someone with 25+ years of in-the-trenches experience in every aspect of Teams! 1-4 hours
TEAM TRAINING INFORMATION

It’s no secret that getting a real estate license is relatively easy compared to other professions. However, it’s even easier to fail, as 87% of all new licensees will leave the industry in their first three years. Deciding whether you should create a team or go at it alone will have a significant impact on your success. This course will highlight the pros and cons of both options and will help agents discover their best course to achieve the success they want. 1 hour

Need to get more done in less time? Who doesn’t?! Tech can get you there. This session is bursting with information about CRMs; email hacks and productivity add-ons; Facebook Ad writing software; social media calendars, schedulers, and tools; AI-generated property description software and more. You’ll even get tools to help you follow up automatically with your sphere of influence for the next five years without lifting a finger ever again. 1-2 hours

We had great feedback on Ifoma, our attendees absolutely loved him and this presentation.” –Hilda Beck, Director of Education, Greater El Paso Association of REALTORS®