Designations & Certifications

Certificate Course · This course is designed to help you gain the product and transaction knowledge needed to guide buyer-clients through the processes for purchase, construction, and customization of a new home. You will learn how to interact with new-home builders and sales representatives to protect clients’ interests while developing productive business relationships. 1 day

Certification · The Resort and Second-Home Property Specialist certification is for REALTORS® who specialize in buying, selling, or managing properties for development, retirement, or second homes in a resort, recreational, and vacation destinations. In addition to classic vacation homes, the resort and second-home niche also includes college housing and properties for investment purposes. This certification program will give you the specialized skills and knowledge to maximize this market’s business opportunities. 1 day

Certification · Knowing how to assist sellers, maneuver the complexities of short sales, and help buyers pursue short sale and foreclosure opportunities are not merely good skills to have in today’s market — they are essential. Designed for real estate professionals at all experience levels, the Short Sales and Foreclosure Resource certification gives you a framework for working with distressed homeowners and covers the role of the buyer’s agent in short sale and REO transactions. 1 day

Designation · The ABR® designation is the benchmark of excellence in buyer representation. The designation program establishes a foundation of training, skills, and resources to help real estate professionals succeed as buyer representatives. The ABR® designation’s two-day core course is designed to help you conduct a buyer counseling session, sign buyer-clients to a written buyer representation agreement, negotiate buyer-clients offers, and bring the transaction to a successful close. 2 days

Certificate Course · This course covers the fundamentals of real estate investment needed to expand your business services and meet the unique needs of real estate investors. You will learn how to adapt core real estate skills with new skills to effectively serve clients who want to invest in single-family homes, condos, townhomes, and small multifamily properties. 1 day

Certification · The RENE course provides the foundational experience and practice negotiators need to master so they can effectively advocate for their clients. A “win-win” objective is merely a perception. Power comes from leveraging your options and alternatives so that the clients has the best possible choices to consider and knows what the downside could be for each choice presented. 2 days

Designation · Video · Feedback · The SRS course covers the key components of the transaction – from listing to close. In addition, you will learn how demonstrate your value, secure loyalty and written commitment, neutralize concerns, and establish realistic expectations. 2 days

Designation · Understand what motivates the growing seniors’ market and how to address their needs with the prestigious SRES® designation. This two-day training program offers real estate professionals the unique opportunity to learn and build key skills in counseling adults ages 50+ through selling their family home, buying rental property, and moving to a senior community, among many other issues. 2 days

Certification · Determining property values depends more than ever on professional expertise and competence, the best use of technology, and approaching the pricing assignment from various perspectives. With the Pricing Strategy Advisor certification, you will enhance your skills in pricing properties, creating comparative market analyses (CMAs), working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values. 7 hours/1 day

Absolutely excellent! Josh is a captivating speaker with a great sense of humor, which made 7 hours of training fly by. His engaging delivery and depth of knowledge kept everyone attentive and learning throughout the day. Josh is one of the best speakers I’ve had the opportunity to learn from over the years!" Kelly Metcalf, Billings Association of REALTORS® Education Committee Chairman 2025

Appraisers throughout the United States are required to take the 15-hour USPAP course in order to become a certified or licensed appraiser. Every two years, each licensed or certified appraiser must take the 7-hour USPAP update course. Only instructors such as Melanie who are certified by the Appraisal Qualifications Board (AQB) may teach these courses.

Designation · The ABR® designation is the benchmark of excellence in buyer representation. The designation program establishes a foundation of training, skills, and resources to help real estate professionals succeed as buyer representatives. The ABR® designation’s two-day core course is designed to help you conduct a buyer counseling session, sign buyer-clients to a written buyer representation agreement, negotiate buyer-clients offers, and bring the transaction to a successful close.2 days

Certification · The Resort and Second-Home Property Specialist certification is for REALTORS® who specialize in buying, selling, or managing properties for development, retirement, or second homes in a resort, recreational, and vacation destinations. In addition to classic vacation homes, the resort and second-home niche also includes college housing and properties for investment purposes. This certification program will give you the specialized skills and knowledge to maximize this market’s business opportunities. 1 day

Certification · Melanie co-authored this certification and served as the Lead Instructor (taught the course to other instructors) · Video · Determining property values depends more than ever on professional expertise and competence, the best use of technology, and approaching the pricing assignment from various perspectives. With the Pricing Strategy Advisor certification, you will enhance your skills in pricing properties, creating comparative market analyses (CMAs), working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values. 1 day

Certification · Knowing how to assist sellers, maneuver the complexities of short sales, and help buyers pursue short sale and foreclosure opportunities are not merely good skills to have in today’s market — they are essential. Designed for real estate professionals at all experience levels, the Short Sales and Foreclosure Resource certification gives you a framework for working with distressed homeowners and covers the role of the buyer’s agent in short sale and REO transactions. 1 day

Certificate Course · This course gives you a better understanding of generational characteristics to help you adapt your communications, marketing, and face-to-face interactions while providing the services that buyer-clients value. 1 day

Designation · Understand what motivates the growing seniors’ market and how to address their needs with the prestigious SRES® designation. This two-day training program offers real estate professionals the unique opportunity to learn and build key skills in counseling adults ages 50+ through selling their family home, buying rental property, and moving to a senior community, among many other issues. 2 days

Certification · The RENE course provides the foundational experience and practice negotiators need to master so they can effectively advocate for their clients. A “win-win” objective is merely a perception. Power comes from leveraging your options and alternatives so that the clients has the best possible choices to consider and knows what the downside could be for each choice presented. 2 days

Designation · The SRS course covers the key components of the transaction – from listing to close. In addition, you will learn how demonstrate your value, secure loyalty and written commitment, neutralize concerns, and establish realistic expectations. 2 days

CRB Elective · Strategic business planning and implementation are fundamental to the success of any real estate company. The plan must be relevant and address both internal and external changes and challenges. In addition, it must be guided by the company’s values, vision, and mission and executed so that every staff and/or team member is positioned to optimize their contribution. This course provides you with a process for developing a strategic business plan, guidelines for implementing that plan and methods for how to apply the plan to real world situations. 1 day

Certification · The At Home With Diversity® certification is an educational experience designed to present a picture of the rapidly changing multicultural real estate market. The dynamic and interactive course format facilitates open discussion among students, creating an opportunity to open your mind and think about your clients respectfully and sensitively to their backgrounds and preferences. This certification addresses diversity, fair housing, and cultural differences and will help you build an inclusive business and marketing plan. This course meets the NAR Fair Housing requirement; 6-7 hours

Certification · The Home Finance Resource Certification Course is designed to provide real estate professionals with foundational education to explain key pieces of the loan origination process confidently. With the skills you gain from this course, you will also be equipped to guide navigating mortgage applications and alternative financing options for all buyers. With the skills you gain from this course, you will also be equipped to guide navigating mortgage applications and alternative financing options for all buyers. 1 day

Certificate Course · This course is designed to help you gain the product and transaction knowledge needed to guide buyer-clients through the processes for purchase, construction, and customization of a new home. You will learn how to interact with new-home builders and sales representatives to protect clients’ interests while developing productive business relationships. 1 day

Certificate Course · This course covers the fundamentals of real estate investment needed to expand your business services and meet the unique needs of real estate investors. You will learn how to adapt core real estate skills with new skills to effectively serve clients who want to invest in single-family homes, condos, townhomes, and small multifamily properties. 1 day

Certificate Course · This course provides you with knowledge and skills to help you recognize and take advantage of business opportunities, create methods for developing a relocation real estate niche, deliver positive results for all transaction stakeholders, and gain valuable referrals. 1 day

Certificate Course · This course will help you develop a multi-pronged marketing approach that authentically represents your brand and identify strategies for lead generation and client cultivation. 1 day

Video · At Home With Diversity® (AHWD) is an NAR certification program designed to present a picture of the changing face of the real estate industry. Since 1998, the At Home With Diversity® program has prepared over 20,000 realtors to work effectively with and within today’s increasingly diverse pool of homebuyers. This course satisfies the NAR Fair Housing requirement; 6-7 hours

Certificate Course · This course helps real estate professionals interrupt stereotypical thinking to avoid fair housing pitfalls and provide equal professional service to every customer or client. Participants will learn about the mind science of identity, study how implicit bias can result in fair housing violations, and engage in interactive exercises to enhance communication skills and business relationships with clients of all backgrounds. This course meets the NAR Fair Housing requirement; 3-4 hours

Really one of the best classes I have ever taken.” Amanda Crist, REALTOR®

Designation · The ABR® designation is the benchmark of excellence in buyer representation. The designation program establishes a foundation of training, skills, and resources to help real estate professionals succeed as buyer representatives. The ABR® designation’s two-day core course is designed to help you conduct a buyer counseling session, sign buyer-clients to a written buyer representation agreement, negotiate buyer-clients offers, and bring the transaction to a successful close.2 days

Certificate Course · This course is designed to help you gain the product and transaction knowledge needed to guide buyer-clients through the processes for purchase, construction, and customization of a new home. You will learn how to interact with new-home builders and sales representatives to protect clients’ interests while developing productive business relationships. 1 day

Certificate Course · This course gives you a better understanding of generational characteristics to help you adapt your communications, marketing, and face-to-face interactions while providing the services that buyer-clients value. 1 day

Certification · Determining property values depends more than ever on professional expertise and competence, the best use of technology, and approaching the pricing assignment from various perspectives. With the Pricing Strategy Advisor certification, you will enhance your skills in pricing properties, creating comparative market analyses (CMAs), working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values. 1 day

Certificate Program · This course gives you a better understanding of generational characteristics to help you adapt your communications, marketing, and face-to-face interactions while providing the services that buyer-clients value. 1 day

Designation · Understand what motivates the growing seniors’ market and how to address their needs with the prestigious SRES® designation. This two-day training program offers real estate professionals the unique opportunity to learn and build key skills in counseling adults ages 50+ through selling their family home, buying rental property, and moving to a senior community, among many other issues. 2 days

Certification · The RENE course provides the foundational experience and practice negotiators need to master so they can effectively advocate for their clients. A “win-win” objective is merely a perception. Power comes from leveraging your options and alternatives so that the clients has the best possible choices to consider and knows what the downside could be for each choice presented. 2 days

Designation · The SRS course covers the key components of the transaction – from listing to close. In addition, you will learn how demonstrate your value, secure loyalty and written commitment, neutralize concerns, and establish realistic expectations. 2 days

Certification · The At Home With Diversity® certification is an educational experience designed to present a picture of the rapidly changing multicultural real estate market. The dynamic and interactive course format facilitates open discussion among students, creating an opportunity to open your mind and think about your clients respectfully and sensitively to their backgrounds and preferences. This certification addresses diversity, fair housing, and cultural differences and will help you build an inclusive business and marketing plan. This course meets the NAR Fair Housing requirement; 6 hours

Certificate Course · This course helps real estate professionals interrupt stereotypical thinking to avoid fair housing pitfalls and provide equal professional service to every customer or client. Participants will learn about the mind science of identity, study how implicit bias can result in fair housing violations, and engage in interactive exercises to enhance communication skills and business relationships with clients of all backgrounds. This course meets the NAR Fair Housing requirement; 3-4 hours

Certification · The At Home With Diversity® certification is an educational experience designed to present a picture of the rapidly changing multicultural real estate market. The dynamic and interactive course format facilitates open discussion among students, creating an opportunity to open your mind and think about your clients respectfully and sensitively to their backgrounds and preferences. This certification addresses diversity, fair housing, and cultural differences and will help you build an inclusive business and marketing plan. This course meets the NAR Fair Housing requirement; 6-7 hours

Maura Neill is an Approved Instructor for the National Association of REALTORS®’ L.E.A.D.: Vision Course. Unlock your leadership potential with top-tier training from NAR leaders. This exclusive course is designed to equip you with the skills and strategies needed to lead a REALTOR® organization with confidence. Whether you’re an emerging leader or a seasoned professional, this course provides the strategic insight, leadership training and hands-on skills needed to take your influence to the next level.

Taught by experienced NAR leaders, the course will help you:
· Define a strong leadership vision
· Develop a well-informed strategy
· Build and cultivate an effective team
· Navigate and manage change
· Strengthen communication and mentorship skills

Through interactive learning and real-life case studies, you’ll gain practical tools to elevate your leadership impact—within your association, brokerage, and beyond. Associations can tap into the wisdom and experience of NAR leaders by bringing this top-level training directly to their board, members, and staff through a live or live-virtual offering. To license the content, please reach out to REALTORLead@nar.realtor to begin the contract process. 6 hours

Certification · The Military Relocation Professional certification is for real estate professionals who want to work with current and former military service members. This certification program focuses on educating REALTORS® about working with U.S. servicemembers, their families, and veterans to find the housing solutions that best suit their needs and take full advantage of available benefits and support. 6-7 hours

Designation · The ABR® designation is the benchmark of excellence in buyer representation. The designation program establishes a foundation of training, skills, and resources to help real estate professionals succeed as buyer representatives. The ABR® designation’s two-day core course is designed to help you conduct a buyer counseling session, sign buyer-clients to a written buyer representation agreement, negotiate buyer-clients offers, and bring the transaction to a successful close.2 days

Certification · Determining property values depends more than ever on professional expertise and competence, the best use of technology, and approaching the pricing assignment from various perspectives. With the Pricing Strategy Advisor certification, you will enhance your skills in pricing properties, creating comparative market analyses (CMAs), working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values. 1 day

Certification · The Home Finance Resource Certification Course is designed to provide real estate professionals with foundational education to explain key pieces of the loan origination process confidently. With the skills you gain from this course, you will also be equipped to guide navigating mortgage applications and alternative financing options for all buyers. With the skills you gain from this course, you will also be equipped to guide navigating mortgage applications and alternative financing options for all buyers. 1 day

CRS session · Technology has revolutionized the ways we live, shop, socialize, entertain, access information, and conduct business in the modern world. Powered by the Internet, cloud-based tools, social media, and mobile apps, the technology revolution has delivered tremendous positive impact by bridging gaps between cultures, improving quality of life, enhancing operational efficiency and speed, and many other advancements. However, if used without proper safeguards, modern-day technology can expose agents and their clients to many vulnerabilities. Viruses, malware, social engineering, identity theft, and other malicious threats (all of which are growing at alarming rates) are particularly concerning because the nature of the business requires real estate professionals to collect and store their clients’ personally identifiable information. This course empowers you with the strategies and tools you need to navigate your business and clients through the perilous legal, online, and social media world. Course participants also leave with actionable tips and strategies for personal security practices to help secure and protect you and your clients valuable information. 1 day

Everything about the real estate industry has changed over the last few years. On your end as a real estate practitioner, the tools of the trade of how you operate and run your business and the methods of how you market and generate business are radically different than how real estate professionals of the past.

With the ubiquity of the Internet, Social Media, and mobile, you are now dealing with a consumer who has access to everything at any time, is adept at doing their own research (sometimes to the point of being over-prepared &/or overwhelmed), has very little patience or loyalty compared to the customers of the past. In other words, they are the Connected Consumer.

In this 2-day Certification Training, we will explore what causes these changes and, more importantly, provide you a road map to ensure you have all the best tools to run your business and proven techniques to ensure you are setting yourself up for success and exceed the expectations of today’s consumer going forward. Select any of Craig’s classes to build out the desired 2-day event.

A REBI Certificate Program · The AI-Powered Real Estate Professional Course equips modern agents with practical, cutting-edge artificial intelligence tools to streamline workflows, generate more leads, enhance client experiences, and close deals faster. Designed specifically for real estate professionals, this hands-on course teaches how to leverage AI for marketing, prospecting, market analysis, content creation, and business automation — no technical background required.
Participants will learn how to integrate AI into daily real estate operations to increase productivity, reduce manual work, and gain a competitive advantage in today’s technology-driven market. By the end of the course, agents will have a complete AI toolkit to grow their business, improve efficiency, and deliver exceptional value to clients. 7 hours

Not one, not two … but three attendees commented on their way out that it was the best class they’ve ever attended! I had a different person tell me the same 5x throughout the day!" Laurie Ganz, Sr. Director, Professional Development & Broker Outreach, Minnesota REALTORS®

A CRS Cybersecurity Certificate program Technology has revolutionized the ways we live, shop, socialize, entertain, access information, and conduct business in the modern world.

Powered by the Internet, cloud-based tools, social media, and mobile apps, the technology revolution has delivered a tremendous positive impact by bridging gaps between cultures, improving quality of life, enhancing operational efficiency and speed, and many other advancements.

However, if used without proper safeguards, modern-day technology can expose agents and their clients to many vulnerabilities. Viruses, malware, social engineering, identity theft, and other malicious threats (all of which are growing at alarming rates) are particularly concerning because the nature of the business requires real estate professionals to collect and store their clients’ personally identifiable information.

This course empowers you with the strategies and tools you need to navigate your business and clients through the perilous legal, online, and social media world. 8 hours

National Association of REALTORS®’ e-PRO® Certification program As the lead Subject Matter Expert (SME) for the new rebuild of e-Pro, no one is more qualified to deliver NAR's only certification related to technology and its ethical use in the real estate business than co-author Craig Grant.

NAR's two-day e-PRO® certification program helps REALTORS® master the advanced digital marketing techniques of today. With the e-PRO® certification, REALTORS® increases its ability to reach customers, expand its capabilities, and build trust by safeguarding client information. 2 Day Program

Certification Course · Modern marketing has changed completely over the last few years. Today’s consumers are constantly being overwhelmed with marketing in all aspects of their daily lives which makes it harder than ever to effectively reach them. Gone are mass-marketing approaches like print, yellow pages, and direct mail. In, are newer and more cost-effective and targeted techniques including social, mobile, video, search engines, portals, and relationship-based marketing.

In this 2-day certification training, we will explore how and why consumer behaviors and marketing have changed and give each attendee a guidebook to follow to reach them by focusing on modern marketing principles to:

• Develop your marketing brand, target audience, & overall marketing strategy
• Develop your content marketing, search engine, social media, & video strategy
• Leverage your sphere of influence & relationships in your marketing
• Develop a marketing plan, and much more
2 Days