Leadership

For Association/Board Staff · Association staff are key navigators in helping leaders succeed. This session explores how staff can enhance leadership effectiveness by understanding self-perception, recognizing organizational realities, and applying emotional intelligence in interactions with leaders, volunteers, and members. Through interactive exercises — including music, visual arts, and collaborative discussions — participants will practice tools to guide leaders, align vision with reality, foster stronger relationships, and maximize organizational impact. Leadership Session Information 1 hour

Maura is an awesome speaker. Great useable ideas and good stories. She is genuine and passionate. I highly recommend her!" Bob Clark, Minnesota REALTORS®

An effective leader hones leadership skills, improves their emotional intelligence and recognizes there are many realities in an organization. One’s own perception and reality may not be the same as another's perception and reality. We'll test your perception, compare it to others’, and discuss environmental perceptions and the application of emotional intelligence. How you utilize these skills to relate to Association staff, your Leadership Team, member volunteers and the organization’s membership may define your success. 1-2 hours Leadership Session Information

We had Maura as our presenter to kickoff our first Board of Directors meeting for 2021. Even in the virtual/Zoom environment that we currently reside, Maura's presentation was relevant and engaging, and the 90 minutes flew by! Our entire board had high praise for Maura's presentation, and I can't think of a better way for us to kick off our 2021 ... thank you, Maura!” - Jason Miller, 2021 President-elect, Minnesota REALTORS®

Maura Neill is an Approved Instructor for the National Association of REALTORS®’ L.E.A.D.: Vision Course. Unlock your leadership potential with top-tier training from NAR leaders. This exclusive course is designed to equip you with the skills and strategies needed to lead a REALTOR® organization with confidence. Whether you’re an emerging leader or a seasoned professional, this course provides the strategic insight, leadership training and hands-on skills needed to take your influence to the next level.

Taught by experienced NAR leaders, the course will help you:
· Define a strong leadership vision
· Develop a well-informed strategy
· Build and cultivate an effective team
· Navigate and manage change
· Strengthen communication and mentorship skills

Through interactive learning and real-life case studies, you’ll gain practical tools to elevate your leadership impact—within your association, brokerage, and beyond. Associations can tap into the wisdom and experience of NAR leaders by bringing this top-level training directly to their board, members, and staff through a live or live-virtual offering. To license the content, please reach out to REALTORLead@nar.realtor to begin the contract process. 6 hours

For Association/Board Staff & Leadership · Keynote or Session · What do Nordstrom, The Ritz-Carlton, and Michelin-starred restaurants have in common? They don’t just provide service, they design experiences. These iconic brands have mastered the art of anticipating needs, reading emotional cues, and delivering consistent, exceptional service. It’s not accidental — it’s intentional, strategic, and ever-evolving.

In this session, we explore how REALTOR® Associations can adopt and adapt these high-touch service models to create meaningful, memorable experiences for members. By blending emotional intelligence with clear feedback mechanisms and a member-first mindset, Associations can move beyond transactional interactions to build lasting value, relevance, and loyalty. In a rapidly shifting real estate landscape, service excellence isn’t a luxury — it’s a leadership imperative. 1-3 hours

Outstanding, we and our professionals loved your presentation – it was just what we were hoping for. Great job!" Teresa King Kinney, CEO, MIAMI Association of REALTORS®

Strong governance begins with a clear understanding of the roles, responsibilities, and relationships that shape an effective board. In Rules, Roles, and Respect, we explore the legal and ethical duties of board service — including fiduciary duty, and the duties of loyalty, care, and obedience — and how they translate into daily decision-making.

This course also emphasizes the importance of collaboration: how Directors and other leaders can foster a productive, respectful working relationship with association staff and with each other. Through real-world scenarios and practical guidance, participants will learn how to avoid common pitfalls, navigate conflicts, and lead with purpose, professionalism, and integrity. Whether you're a seasoned board member or new to leadership, this session will help you build a strong foundation for governance that works. 1-3 hours

She was terrific. Completely down to earth, totally got what we were needing and was very well received by the group. We would have her back again in a heartbeat.” Allyson Lysaght, Esq., Director of Professional Development, Greater Lehigh Valley REALTORS®

No two REALTOR® Associations are exactly alike — and your strategic planning process shouldn’t be, either. Maura will work with you and your leadership team to design a workshop or retreat that’s built around your organization’s culture, challenges, and vision.

She’ll start with a conversation to get to know your group, talk through your goals, and map out an approach that fits your needs and timeline. From there, Maura will create an engaging, collaborative experience that sparks fresh ideas, builds consensus, and leaves you with a clear, actionable plan for moving forward.

Since every organization’s needs are different, pricing is customized after your initial conversation, based on the scope and outcomes you’re seeking. Contact RealEstateSpeakers to Get the Process Started! Leadership Session Information;

“Maura was fantastic and I received many compliments from board members. I am looking forward to seeing her final strat plan for us.” - Kaydee Albritton, CEO, Central Panhandle REALTORS®

Keynote · Video · The real test of leadership is how well the team you lead can keep moving forward when you’re not there. Maximize talent by encouraging leaders to become more irrelevant through the trust, delegation, and empowerment of those around them.

Drawing from a diverse background spanning military service, public administration, and various other roles, Phil delivers a compelling narrative woven with personal anecdotes from leadership experiences across different contexts. Central to his message is the idea that minimizing individual importance enhances the collective team impact. Through universal lessons extracted from his time in Afghanistan and other challenges, Phil offers key principles, practical questions, and reflections for those seeking to empower others.
· Uncover the single most important measurement there is to leadership ability and performance.
· Discover the importance of character and mindset in creating an environment where empowerment and delegation can thrive.
· Understand how to attach meaning to work.
· Gain the courage and confidence to be truly authentic and show up exactly as your true self.
· Leave with the one enduring thought at the core of everyone's success. 60-90 mins

Keynote · Video · Feedback: Florida REALTORS® Leaders · “You exist for them; they do not exist for you.” We're all leaders, whether or not we hold official positions. We are constantly learning, growing, and sometimes failing. In "Serve to Lead," Phil shares his three key leadership principles, two essential questions for any leader, and one insightful reflection.

Drawing from his experiences in Afghanistan's wadis and deserts, he illustrates how these principles, instilled during training and tested in intense situations, became the foundation of his leadership. Transitioning from the military to civilian leadership, Phil demonstrates how these principles are universally applicable, emphasizing that leadership begins with oneself, transcending industry or profession.
· 3 Principles on Character, Trust and Owning who we are
· 2 questions focusing on developing those around us and maximizing talents
· 1 enduring thought we all must ponder 60-90 mins

This dynamic session exposes the subtle yet damaging pitfalls that undermine effective leadership. It challenges leaders to see opposition as loyalty and to seek fresh perspectives beyond titles and experience. It warns against the blurring of lines when we prioritize friendship over respect and becoming the leader teams want instead of the ones they need.

We'll take a look at the limits we create when we focus on accountability and not capability, pile on tasks without clearing clutter, and become too accessible, inadvertently reducing resilience. Finally, it challenges the role of a leader in motivating the team and highlights how we waste energy solving the wrong problem. This talk empowers leaders to break these habits and lead with clarity, strength, and purpose. 60-90 mins

Keynote · Success isn’t just about doing what’s expected – it’s about seeing opportunities others miss. Identify overlooked opportunities and apply cross-industry insights to elevate performance and leadership effectiveness.
Takeaways:
· How to anticipate needs and deliver exceptional customer experiences
· Strategies for continuous improvement and leadership development
· Lessons from high-performing industries that can be applied to any business 45-90 minutes

This session focuses a small group of participants on becoming empowered and effective through improved communication, team building, and conflict resolution. Participants discover their own leadership style's impact on team interactions, learn about DiSC communication and behavioral styles, and gain strategies for leading individuals with diverse personalities. By session's end, attendees gain deeper self-awareness and empathy, enabling more flexible and effective leadership. When group numbers allow, each person will receive a 45+ page personalized report (a $2500 value for the organization)! 1.5 hours - Full Day

We had such a great leadership retreat, Bobbi was phenomenal start to finish. The message was very impactful for all, and was spot on with my President and I’s goals for heading into this new year. Bobbi was great to work with, and has been so helpful in the follow up even with resources, etc." - Megan Flewellyn, AE, Iowa City Area Association of REALTORS®

This course provides a comprehensive overview of effective leadership within volunteer Realtor associations, with a focus on key trends, governance best practices, and the critical roles of association boards. Participants will explore emerging trends in association management, learn about the evolving responsibilities of boards, and gain practical knowledge on building a strong, collaborative partnership between staff and board members. Additionally, the course covers the fundamentals of Robert’s Rules of Order, empowering leaders to facilitate productive meetings and ensure smooth organizational operations. Through case studies, interactive discussions, and real-world examples, participants will develop the skills necessary to lead associations with confidence, transparency, and effectiveness. 2 - 6 hours

For Association Leadership · Keynote or Session Are you currently managing your board or leading your board? Do your interactions with other board or Association volunteers and staff create a culture of valuable relationships, intentional productivity and effective accountability? Improve your impact as a leader and your ability to set the standards of excellence by joining Pam Ermen for an empowering conversation that will highlight well-defined principles of proactive leadership! 45-90 minutes

Pam’s content was highly relevant, and her delivery was upbeat which is vital for the success of virtual presentations. Well done!” Suzanne L. Guild, Chief Executive Officer, Maine Association of REALTORS®

Effective leadership requires 360-degree vision: To empower your group, you must not only understand the personalities and skill sets of those you work with, you must understand your own. Through self-awareness, you can help others grow. This eye-opening and engaging session reveals how behavioral models and key insights into relationships can be made actionable on any team. Join Monica Neubauer to examine:

• The basics of managing an effective meeting;
• The keystones of organization and respect;
• The power of creating a vision statement;
• What steps to take to address and counter fear;
• How divergent groups can cooperate;
• And, why every gift has a place at the leadership table.

2-6 hours; Modules Available

Video · The real estate industry is in a state of flux. Some agents are thriving and some are floundering. Your leadership in these changing times makes a difference! We will discuss current problems for Brokers in 2026 with real solutions. Join Monica where you can learn concrete tips for leading independent contractors in a shifting market. When your agents are successful, you are successful. Teaching them to serve clients well and build strong businesses will protect you legally and financially. 2-4 hours

High energy, engaging and on point when it comes to topics to assist Realtors to become professionals.” Paige von Hoffmann, Coldwell Banker Realty

The info about Client Level Services vs Customer Level Services was excellent and provided a great template of how we can sell our services to our clients. Providing more context on how we can use AI was also great.” Cincinnati Broker Summit Attendee

Keynote or Session · Video · Today’s real estate market demands a new approach to leadership. In this session, discover three transformational shifts inspired by John Maxwell’s LeaderShift principles—designed to help you adapt faster, strengthen client relationships, and secure long-term growth in an ever-changing landscape. 1 hour - Full day; Ifoma Pierre is an award winning International John Maxwell Certified Speaker, Trainer & Coach.

Keynote Ashton shares his story of proudly starting in the family business only to go 6 months without a sale. Benefit from the hard lessons learned that gave Ashton the tools and mindset to grow his business from nothing to a team doing over 400 sides a year. 45-60 minutes